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Employees tend to feel they receive more benefit from an orientation program that is formalized.

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Describe how you would conduct a training needs assessment.

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1. Gather a group of people with similar...

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The two preconditions for learning are employee readiness and motivation.

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Positive reactions to the training experience are no guarantee that the training has been successful.

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When new hires have all the skills required to perform well in their new roles, they do not need formal orientation.

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Which principle of learning applies what is being learned to a sample issue?


A) focus on solving problems
B) transfer of training
C) whole learning
D) active practice and repetition

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Who plays a key role in ensuring that an employee is ready for specific training and that the training is suitable for the employee?


A) HR department
B) individual employee
C) manager
D) trainer

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A good mentorship is a reciprocal relationship, with both the mentee and the mentor learning from each other.

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New employees are primarily interested in hearing from their manager and meeting their team members.

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Organizations must approach orientation, training, and development needs in a systematic way.

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People with low proficiency in literacy tend to have lower rates of employment, and they tend to work in occupations with lower skill requirements.

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Briefly describe the three different types of analysis that can enable managers to systematically approach needs assessment.

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1. Organizational Analysis:
Examination ...

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What is a basic requirement of a career development program?


A) task analysis
B) management support
C) promotion policy
D) role modelling

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An employee fell from a ladder and sprained his ankle. The manager is concerned and asks the question, "What knowledge, skills, and abilities do the employees need to prevent future ladder accidents?" Which phase of the instructional systems design approach to training is this question addressing?


A) needs assessment
B) training design
C) training delivery
D) evaluation

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Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct towards the training.

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Which statement best describes mentoring programs?


A) Informal arrangements are usually the most successful.
B) They may help women and minorities move upwards in an organization.
C) These programs have tended to work for men because of the good old boys' network.
D) The mentors in these relationships learn little from the experience.

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The embedding of organizational values, beliefs, and accepted behaviours is known as employee branding.

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Why must an organization's plans, policies, and procedures continually change?


A) to adapt to conditions that are always changing
B) to keep pace with new technology
C) to attract younger employees to organization
D) to confuse competitors about organization's focus

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Everything learned during training programs is transferred and used on the job.

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Which type of training evaluation assesses how much employee learning occurs during the training program?


A) results
B) behaviour
C) reactions
D) learning

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