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The managers at Spring Hotels want to find out how their competitor, Crimson Valley Hotels, consistently outdoes them. Spring Hotels have the same facilities and equipment as Crimson Valley Hotels, but each month its efforts to reach the benchmark set by Crimson Valley Hotels fails. This is because Crimson Valley has elements such as great location, beautiful architectural design, and customer-friendly employees that create an edge over other companies in its industry. Which of the following does this scenario exemplify?


A) Complementary products or services
B) Resource-based view of firm
C) Attractiveness of an industry
D) Segmentation analysis

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Which of the following statements is true of the resource-based view of a firm?


A) It analyzes the factors that influence an organization's appeal and environment.
B) It was developed to make an inventory of the resources available in a company.
C) It was developed to explain why some firms outperform other firms in the same industry.
D) It examines the efficiency of employees through standardized tests and group discussions.

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An advantage that a firm has over its competitors in the activities associated with producing a product or service, thereby allowing it to produce the same product at lower cost best defines the term ___.

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cost advantage

A group of four people wants to start an office supply chain. They realize that if their company has to function well, they must set the primary aim for which the company has entered that particular business. This aim will help the company function in an organized manner and provide the staff with a focus to meet their goals. Which of the following does this scenario depict?


A) Capabilities
B) Resources
C) Mission
D) Integration

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What does the term cost advantage mean?

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The term "cost advantage" refers to the ...

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The board of directors of Indigo Bank implements a sound strategy that will help them gain overall profits and maintain competitive advantage. It claims that supervising and measuring the efficacy of the functional strategies of the company are more than sufficient to implement the company's strategies. However, Klark, one of the board members, argues that this alone is not enough and that the company should think of creating an emotional appeal toward its employees. Which of the following statements strengthens Klark's argument?


A) The employees of Indigo Bank are content with the current culture of the organization.
B) The board of directors feels that creating an informal environment will initiate a high level of absenteeism.
C) The board of directors feels that Indigo Bank is functioning efficiently because the top executives make it a point to maintain an authoritarian distance from their subordinates.
D) Indigo Bank's structure, systems, staff, skills, style, and shared values will help progress strategic implementation if they are designed to facilitate the execution of the strategy.

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D

The managers at Marker Inc., a moving company, want to formulate a plan of action to implement their mission, "We deliver what we promise. Always." To achieve this, the company chooses the best markets to invest in, buys state-of-the-art transportation vehicles, employs spill and damage proof style of packaging equipment, and develops a service-oriented mentality. This method of conducting business earns them a reputation. This scenario is an example of ________.


A) deliberate strategy
B) accidental strategy
C) emergent strategy
D) evolving strategy

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Which of the following statements is true of a deliberate strategy?


A) It is implemented as a result of careful analysis of markets, customers, competitors, and a firm's resources and capabilities.
B) It develops when leaders recognize and act on unexpected opportunities that occur through serendipity.
C) It involves decisions on how to effectively implement the business unit strategy within functional areas.
D) It focuses on decisions about how to motivate employees to perform their work efficiently.

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Identify a capital market stakeholder from the following choices.


A) Banks
B) Customers
C) Suppliers
D) Government bodies

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A

The board of directors of White Corp. meets to analyze the company's competencies and scope for improvement. It also examines whether White Corp. has been able to meet its potential customers' requirements. The board of directors of White Corp. is involved in a(n) ________.


A) external analysis
B) financial analysis
C) profit analysis
D) internal analysis

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Gems Corp. is a leading jewelry brand that finds it hard to make as much profit as its competitors. In order to overcome this, the employees of Gems Corp. decide to work harder to provide unique value to customers and increase the sales of the company. After a year, it is able to make more profits than its competitors. This scenario best illustrates ________.


A) client advantage
B) internal analysis
C) external analysis
D) competitive advantage

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Sasha has the new responsibility of initiating strategies that would help safeguarding her company against recession. She conducts a meeting with all the employees in which she explains how she would go about implementing her plans. She also motivates and encourages employees to follow through with her plan. Sasha is a ________.


A) strategic follower
B) strategic leader
C) strategic helper
D) strategic believer

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Delivering unique value requires ________.


A) improving employee satisfaction
B) investing in a stable firm with a long history of profitability, such as a utility company that supplies power to customers with few choices
C) developing resources and capabilities that allow a company to perform activities better than competitors
D) producing more products than rivals

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Ravi, a supervisor at Autumn Inc., notices that the company has been successful in outperforming its competitors in the industry and declares that the company has achieved competitive advantage. Yolanda, a manager at Autumn Inc., argues that this is not true. Which of the following strengthens Ravi's claim?


A) Autumn Inc.'s strategy is imitable by its competitors.
B) Autumn Inc.'s strategy can be pursued by competitors as it is not too costly.
C) Autumn Inc. is able to outscore a superior company in the next quarter.
D) Autumn Inc. has been consistently outperforming its rivals in generating above-average profits.

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Which of the following statements best describes the term internal analysis?


A) It studies the infrastructure of a company to gauge the number of employees it can recruit.
B) It examines a company's resources and capabilities to configure a firm's ability to deliver unique value.
C) It examines the emotions of a firm's employees in order to identify their weaknesses.
D) It examines the efficiency of employees through the help of standardized tests and group discussions.

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Define business strategy and the four strategic choices it involves.

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Business strategy refers to the long-ter...

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Adia and Ali are two business partners who want to set up a company that sells imported sports gear and equipment. In order to make sure that the company makes and retains profit, they must choose an area that is close to where their products have the highest demand. This area should allow them consistently to make profit. In this scenario, Adia and Ali are looking for a ________.


A) market
B) strategy
C) cost advantage
D) mission

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List the four primary stakeholder groups and give explanations for each.

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The four primary stakeholder groups in a...

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The Board of Directors of Miranay Corp. assesses and evaluates the firm's industry structure. In order to track the factors that could affect Miranay's performance, it tries to scan the industry's positive and negative trends. The Board of Directors of Miranay Corp. is involved in a(n) ________.


A) financial analysis
B) internal analysis
C) external analysis
D) profit analysis

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________ can be best defined as the reason a firm wins with customers or the value proposition it offers to customers, such as a low cost advantage or differentiation advantage.


A) Switching costs
B) Unique value
C) Complementary products
D) SWOT analysis

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