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Celebrity endorsers try to appeal to consumers by being a part of their _____.

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Understanding consumer trends enables marketers to reach people most likely to buy their products in an effective manner.

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Marketers use different types of stimuli to:


A) make consumers believe they have reached self-actualization.
B) try to make consumers more perceptive to their products.
C) provide consumers with a sense of safety.
D) try to make consumers learn new behaviors.
E) provide consumers with positive reinforcement.

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Describe the situational factors that affect what consumers buy and when.

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Physical factors include things such as ...

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Explain how a person's self-concept and ideal self affects what he or she buys.

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A person's self-concept refers to how on...

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Motivation refers to:


A) the inward drive we have to get what we need.
B) how you interpret the world around you.
C) the mental position a consumer has about a product.
D) how a person filters information.
E) expertise in certain areas.

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A car,a house,and a boat are examples of what type of product?


A) Routinely purchased
B) Habitually purchased
C) High-impact
D) Low-involvement
E) High-involvement

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Explain what marketing professionals can do to make situational factors work to their advantage.

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Marketing professionals can do a number ...

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Consumers go through each stage of the buying process for every purchase made.

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Consumers are engaged in _____ when they rethink their purchase decisions to determine if they made a good choice.

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postpurcha...

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How a person would like to view himself or herself is known as one's _____.

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_____ refers to when people forget information,even if it is relevant to them.


A) Selective absorption
B) perception
C) retention
D) Selective perception
E) Selective retention

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Advertising that appears on the Web pages pulled up when online searches are conducted is known as _____.

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Physical factors,social factors,and time factors are all types of _____,which affect how buyers behave.

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A society's _____ encompasses the shared beliefs,customs,behaviors,and attitudes.

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_____ are temporary conditions that affect how buyers behave.


A) Situational influences
B) Subliminal advertisements
C) Mental positions
D) Operant conditioning
E) Opinions

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_____ refers to how diligent you are.

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Why do culture,subculture,social class,and family affect buying behavior?

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Culture is important in terms of buying ...

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Consumers in the same social class exhibit similar purchasing behavior to some degree.

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The consumer purchasing process begins with the search for information.

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