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Exam 9: Managing Conflict in Relationships

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Question 1

Multiple Choice

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Each of the following are Japanese styles of negotiation EXCEPT:

A) avoid confrontation
B) avoid explicit disagreement
C) work to make sure that neither you nor the other person succeeds
D) plan to spend a long time discussing issues before moving toward a decision
E) understate your own initial position

Correct Answer

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C

Question 2

Multiple Choice

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Desi then says, "Well, if you hadn't wrecked the car, it wouldn't need repairs and it wouldn't be a problem." Consuela replies, "Yeah, and if you had been home when you said you'd be, I wouldn't have driven that day." Now Desi and Consuela are engaging in what conflict pattern?

A) cross-complaining
B) excessive metacommunication
C) self-summarizing
D) making counterproposals
E) kitchensinking

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Question 3

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Low levels of conflict could reflect limited emotional depth between partners or unwillingness to engage in communication about differences.

Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:

Excessive metacommunication is a final form of negative communication in unproductive conflict.

The majority of Mediterranean cultures regard lively conflict as normal, valuable part of everyday life.

Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:

Desi and Consuela are arguing about how to spend the tax refund they received. He says they should get the car fixed; she says they should first go on a vacation; he then suggests they fix the car and use any money left to vacation; she suggests they sell the car and be rid of the problem. Desi and Consuela are engaging in which pattern of unproductive conflict?

Explain the communication of forgiveness.

In this stage, attention shifts to resolving the tension and partners engage in contradicting.

All of the following are distinct ways North Americans respond to relational distress EXCEPT:

The presence of conflict does not indicate that a relationship is unhealthy or in trouble, and how partners manage conflict doesn't influence relational health.

All of the following are five principles of interpersonal conflict EXCEPT:

The opposite or unproductive communication of asking for clarification is:

Sexual orientation doesn't seem to be a major influence on how people see and deal with conflict.

Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as:

The ____ stages of constructive conflict is marked by what Gottman calls agenda building.

Identify the following: -Passive aggression

Identify the following: -Kitchen-sinking

What happens in the early, middle, and later stages of unproductive conflict?