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Exam 6: Recruiting, Motivating, and Keeping Quality Employees

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Question 81

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Meetings to discuss performance tend to make managers appear judgmental rather than supportive.

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Question 82

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Employees generally don't want managers to tell them how to improve performance.

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Question 83

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Many companies practice job redesign to make jobs more interesting and challenging.

Labor-union _____ has steadily _____ since the mid-1950s.

According to Herzberg, giving somebody a raise or improving a person's working conditions will lead to increased job satisfaction.

Low turnover is particularly important in the _____ industry because it depends on service-oriented personnel to generate repeat business.

Employers who provide for flextime set guidelines and allow employees to designate starting and quitting times.

You put a lot of effort into an assignment and get a C while your roommate, who put in less effort, gets a B+.According to the _____ theory of motivation, you're feeling that you've been treated unfairly relative to your roommate makes sense.

Expectancy theory focuses on our perceptions of how fairly we feel we're being treated relative to others.

When a union declares a _____, workers walk away from their jobs and refuse to return until the issue at hand has been resolved.

_____ are nonunion workers who are willing to cross picket lines to replace strikers.

Don left a high-paying, high-status job on Wall Street to run for governor of his state.Which need level would Maslow say Don is striving to fulfill by running for office?

According to hierarchy?of?needs theory, our highest need is for _____.

Workers who are paid by the hour earn salaries.

If a business decides to hire internally, LinkedIn and Facebook are good spots for posting ads.

Benefits are forms of compensation other than salaries.

When employees at the consulting firm, Booz Allen Hamilton, visit a "technology petting zoo" at the companies training headquarters, the employees are engaged in:

Public?sector organizations are more likely to be unionized than private?sector organizations.

If the demand for labor is going to outstrip the supply, a(n) _____ manager may hire more workers and encourage current workers to put in extra hours.

Under a _____ policy, you can work fewer than 40 hours a week if you're willing to have your pay and benefits adjusted accordingly.