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Exam 13: Global Operations and Supply-Chain Management

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Question 1

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Of the following, which is NOT an advantage of making?

A) Knowledge of the product may provide efficiency advantages over potential suppliers.
B) The firm has more control over quality.
C) People producing the component or raw material have the incentive to improve their product.
D) The firm has more control over deliveries.
E) It secures the supply source.

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Question 2

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_____ refers to the property of ERP systems to simultaneously operate in multiple languages.

A) Multi-language
B) Multi-national
C) Multi-currency
D) Multi-enterprise
E) Multi-culture

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A

Question 3

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In the production system model, all of the following would be considered inputs EXCEPT _____.

One production facility will usually be favored when

A major advantage of making components and raw materials in-house is that the firm is not required to honor protections of intellectual property.

Scenario - Ardella Enterprises Twenty years ago two people from New Jersey, USA had a dream of building a superior company that would have global operations with an unparalleled supply chain.  The idea took root and Ardella Enterprises was born.  This company conducts operations across four continents.  It has earned a reputation for prompt deliveries, accurate shipments, and exemplary customer service.  This partnership is quickly taking the lead in the industry and is contemplating further expansion. Ardella Enterprises grossed over $11 billion last year.  Its plan for additional expansion and growing Internet influence is projected to increase sales by two billion dollars within the first year. Ardella Enterprises acknowledges the importance of its supply chain.  It knows that the company's operations would not be as successful if the supply chain was less effective.  Which one of the following is not related to a company's supply chain and its functions?  

A production system is a system that businesses use to create the goods and services or to produce the products.

Scenario - Jenkins and Jones Corporation Michael Jenkins and Emma Jones started the Jenkins and Jones Corporation in 1976 in Kansas, USA.  The initial goal of this company was to serve customers throughout the United States.  Since the company's inception it has grown at an outstanding rate.  It now serves online customers as well as customers in ten foreign nations.  Jenkins and Jones is now looked at as the industry's benchmark company due to its superior supply chain management skills.  Its practices and techniques are used by many other organizations in the industry to improve their own supply chain management skills. As the Jenkins and Jones Corporation continues to grow, it will face the need to make more and more strategic decisions.  Which one of the following best describes the corporation if it decides to make purchase globally versus domestically?    

When the firm has been buying goods and services from suppliers, and then decides to make these goods and services in-house, it is called _____.

Which of the following has the highest value-to-weight ratio?

The production process may consist of one or more transformations which could be all of the following EXCEPT:

In operations management, the acquisition of goods and services is referred to as logistics.

When the goods dominate the value of the product, the production system is typically called a(n)________ system.

Scenario - Jenkins and Jones Corporation Michael Jenkins and Emma Jones started the Jenkins and Jones Corporation in 1976 in Kansas, USA.  The initial goal of this company was to serve customers throughout the United States.  Since the company's inception it has grown at an outstanding rate.  It now serves online customers as well as customers in ten foreign nations.  Jenkins and Jones is now looked at as the industry's benchmark company due to its superior supply chain management skills.  Its practices and techniques are used by many other organizations in the industry to improve their own supply chain management skills. As the Jenkins and Jones Corporation continues to grow and expand, one of the strategic decisions it must face is that of location of its facilities.  Which one of the following does not relate to the problem of location?  

A company that only completes product design and outsources all other production process functions is called a(n)__________.

The production system of a hair and nail salon would be called a manufacturing system.

Goods and services that integrate a product are called _____.

Tipton Manufacturing is based in Lexington, Kentucky. The company does not make the gears it uses in its products, it purchases them from a supplier in Hong Kong. Tipton Manufacturing is practicing

Boeing buying from thousands of suppliers in more than 100 countries, but only having production facilities in the U.S. is an example of global procurement and domestic production.

__________ refers to collections of computer hardware and software arranged to transmit information from one place to another.