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Exam 19: Basic Elements of Control

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Question 31

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The level of control designed to ensure that the organization meets its goals is ____ control.

A) operations
B) organizational
C) functional
D) strategic
E) administrative

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Question 32

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Toyota is designing a new car. At the same time it is planning the recycling abilities of the parts. Toyota is effectively integrating planning and control processes.

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Question 33

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On the end-of-year report for Yoplait yogurt, the division manager noted that "the gross margin for the product was lower than expected." This statement indicates that the control system used by Yoplait might lack

Managers make a surprisingly large number of decisions based on inaccurate information.

The final step in the control process is to determine the need for ____________________ action.

The calculation of one or more financial ratios to assess some aspect of the organization's financial health is the ____________________ analysis.

An operating budget is a budget that determines the number of units to be produced during the coming time period.

General Plastics Corporation instituted a new absenteeism control policy that took effect the first day of June. It expects the new policy to result in a 25 percent reduction in absenteeism the first year. Like the previous policy, the new program counts vacation days as absenteeism. On the first of September, the personnel director evaluated the results of the program for the first three months and was disappointed to find that absenteeism had dropped only half of 1 percent. What is the likely problem?

Anu is comparing the performance of her small landscaping business against the standards she established. When she has finished her comparisons, any of the following actions may be appropriate EXCEPT

____________________ control generally focuses on structure, leadership, technology, human resources, and information and operating systems.

Overcontrol is most problematic in areas dealing with ____ resources.

____________________ budgets focus on such factors as units of output and allocation of space.

In 2015, the Chinese stock market had a major decline that spread around the world.  Companies with financial controls, that foresaw a major adjustment coming, accumulated cash and were prepared to buy back their own shares at low prices and help prevent their stock from sliding down further.  The controls helped the company

Discuss the relationship between strategy and control for a global organization.

____________________ provides an organization with a mechanism for adjusting its course if performance falls outside of acceptable boundaries.

External audits examine the efficiency and appropriateness of financial and accounting procedures.

Amazon asks customers to rate their experience with the product and service. This is an example of ____ control.

Thousands of people audition each year to be contestants on American Idol . The audition is an example of a ____ control.

A(n) ____ is a financial statement that presents a picture of the organization's financial performance over a period of time as opposed to a single point in time.

At the end of the control process there are three possible courses of action. Describe them.