Question 1

Is it possible for a person to serve as a decoder and encoder at the same moments in time? Why or why not?

Accepted Answer

No, it is not possible for a person to s...

Question 2

List and discuss at least three ways to effectively use feedback.

Accepted Answer

1. Act on the feedback: One of the most ...

Question 3

In the transactional model of communication,the amount of information a channel can convey is referred to as CHANNEL RICHNESS.

Accepted Answer

A) True 
 B)False

Question 4

The only way a speaker can be fairly confident that messages sent are interpreted as intended is through

Accepted Answer

A)   nonverbal communication.
B)   encoding.
C)   feedback.
D)   paralanguage.

Question 5

The fastest growing group of Facebook users is __________________.

Accepted Answer

A)   18 to 24 year olds
B)   Senior citizens
C)   35 to 50 year olds
D)   People over 40 years old

Question 6

According to your text,which of the following definitions more accurately describes communication?

Accepted Answer

A)   Communication is the process of transferring thoughts and ideas from one person to another.
B)   communication is the process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways.
C)   Communication is a process of skillfully selecting and sorting ideas to be sent to the listener.
D)   Communication is the process of acting on information.

Question 7

Every communicator should remember that

Accepted Answer

A)   100 percent communication is an achievable goal, but you must work at it.
B)   whenever possible, use "strict" rather than "flexible" words and phrases.
C)   the only message that counts is the message that is received.
D)   the employee grapevine is wrong more than it is right.

Question 8

Immediately before the meeting the supervisor received a troubling phone call.Upon starting the meeting,she said to her employees,"You did a great job last week." Her nonverbal facial expression,however,reflected the feelings she was experiencing about the phone call,and,consequently,contradicted her attempt to praise her employees with positive words.They interpreted her message based on what they saw,not on what they heard,and concluded she was unhappy with them.This unfortunate miscommunication was a result of

Accepted Answer

A)   poor channel choice
B)   physical noise factor at work
C)   poor delivery of feedback
D)   using only one of the basic communication codes
E)   internal noise factor at work

Question 9

In communication,what is the technical definition of "noise"?

Accepted Answer

A)   Noise is static interference.
B)   Noise is the time, place, and physical and social surroundings in which the communicators find themselves.
C)   Noise is anything the receiver doesn't want to hear.
D)   Noise is anything that interferes with communication and blocks or distorts the message.

Question 10

NONVERBAL CUES include spoken or written words used to communicate thoughts and emotion.

Accepted Answer

A) True 
 B)False

Question 11

According to Gallup Poll surveys cited in the text,which of the following were rated highest in ethical standards?

Accepted Answer

A)   police officers
B)   bankers
C)   nurses
D)   doctors

Question 12

Facebook provides its users with freedom to change the appearance of their profile page,thus making each users page unique.

Accepted Answer

A) True 
 B)False

Question 13

Discuss the importance of stimulus and motivation in the transactional model of communication.

Accepted Answer

In the transactional model of communicat...

Question 14

In May _____ Facebook deleted a provision from its terms of service that stated users could remove their content at any time and added new language that said it could retain user's content after an account was terminated.

Accepted Answer

A)   2006
B)   2007
C)   2008
D)   2009

Question 15

Among the three basic communication codes,________________ refers to all intentional and unintentional means other than writing and speaking by which a person sends a message,including facial expressions,eye contact,gestures,appearance,posture,size and location of office,and arrival times at meetings.

Accepted Answer

A)   language
B)   paralanguage
C)   nonverbal cues
D)   feedback

Question 16

Discuss the ethical traps that tempt business and professional communication and explain how the four ethical rules can help managers and employees avoid falling into the victim trap.

Accepted Answer

Ethical traps in business and profession...

Question 17

Discuss the three basic communication codes.

Accepted Answer

The three basic communication codes are ...

Question 18

After asking a question,approximately how long should you wait before rephrasing the question or giving an answer?

Accepted Answer

A)   2 seconds
B)   3 seconds
C)   5 seconds
D)   10 seconds

Question 19

Senders are often referred to as

Accepted Answer

A)   stimulators.
B)   motivators.
C)   encoders.
D)   decoders.
E)   conveyors.

Question 20

Paralanguage refers to the vocal elements that go along with spoken language,including voice,pitch,rate,volume,and FACIAL EXPRESSIONS.

Accepted Answer

A) True 
 B)False

Exam 1: The Communication Process

Discuss the three basic communication codes.

Correct Answer
Answered by ExamLex AI
The three basic communication codes are ...
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NONVERBAL CUES include spoken or written words used to communicate thoughts and emotion.

Correct Answer
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Is it possible for a person to serve as a decoder and encoder at the same moments in time? Why or why not?

Correct Answer
Answered by ExamLex AI
No, it is not possible for a person to s...
View Answer

Senders are often referred to as

Correct Answer
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In May _____ Facebook deleted a provision from its terms of service that stated users could remove their content at any time and added new language that said it could retain user's content after an account was terminated.

Correct Answer
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According to your text,which of the following definitions more accurately describes communication?

Correct Answer
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Discuss the importance of stimulus and motivation in the transactional model of communication.

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Answered by ExamLex AI
In the transactional model of communicat...
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Every communicator should remember that

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The only way a speaker can be fairly confident that messages sent are interpreted as intended is through

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According to Gallup Poll surveys cited in the text,which of the following were rated highest in ethical standards?

Correct Answer
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List and discuss at least three ways to effectively use feedback.

Correct Answer
Answered by ExamLex AI
1. Act on the feedback: One of the most ...
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Facebook provides its users with freedom to change the appearance of their profile page,thus making each users page unique.

Correct Answer
verified

Discuss the ethical traps that tempt business and professional communication and explain how the four ethical rules can help managers and employees avoid falling into the victim trap.

Correct Answer
Answered by ExamLex AI
Ethical traps in business and profession...
View Answer

The fastest growing group of Facebook users is __________________.

Correct Answer
verified

In communication,what is the technical definition of "noise"?

Correct Answer
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Paralanguage refers to the vocal elements that go along with spoken language,including voice,pitch,rate,volume,and FACIAL EXPRESSIONS.

Correct Answer
verified

After asking a question,approximately how long should you wait before rephrasing the question or giving an answer?

Correct Answer
verified

In the transactional model of communication,the amount of information a channel can convey is referred to as CHANNEL RICHNESS.

Correct Answer
verified

Exam 1: The Communication Process

Discuss the three basic communication codes.

Correct AnswerAnswered by ExamLex AIThe three basic communication codes are ...View AnswerShow Answer

Correct AnswerverifiedShow Answer

NONVERBAL CUES include spoken or written words used to communicate thoughts and emotion.

Correct AnswerverifiedShow Answer

Is it possible for a person to serve as a decoder and encoder at the same moments in time? Why or why not?

Correct AnswerAnswered by ExamLex AINo, it is not possible for a person to s...View AnswerShow Answer

Senders are often referred to as

Correct AnswerverifiedShow Answer

In May _____ Facebook deleted a provision from its terms of service that stated users could remove their content at any time and added new language that said it could retain user's content after an account was terminated.

Correct AnswerverifiedShow Answer

According to your text,which of the following definitions more accurately describes communication?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Discuss the importance of stimulus and motivation in the transactional model of communication.

Correct AnswerAnswered by ExamLex AIIn the transactional model of communicat...View AnswerShow Answer

Every communicator should remember that

Correct AnswerverifiedShow Answer

The only way a speaker can be fairly confident that messages sent are interpreted as intended is through

Correct AnswerverifiedShow Answer

According to Gallup Poll surveys cited in the text,which of the following were rated highest in ethical standards?

Correct AnswerverifiedShow Answer

List and discuss at least three ways to effectively use feedback.

Correct AnswerAnswered by ExamLex AI1. Act on the feedback: One of the most ...View AnswerShow Answer

Facebook provides its users with freedom to change the appearance of their profile page,thus making each users page unique.

Correct AnswerverifiedShow Answer

Discuss the ethical traps that tempt business and professional communication and explain how the four ethical rules can help managers and employees avoid falling into the victim trap.

Correct AnswerAnswered by ExamLex AIEthical traps in business and profession...View AnswerShow Answer

The fastest growing group of Facebook users is __________________.

Correct AnswerverifiedShow Answer

In communication,what is the technical definition of "noise"?

Correct AnswerverifiedShow Answer

Paralanguage refers to the vocal elements that go along with spoken language,including voice,pitch,rate,volume,and FACIAL EXPRESSIONS.

Correct AnswerverifiedShow Answer

After asking a question,approximately how long should you wait before rephrasing the question or giving an answer?

Correct AnswerverifiedShow Answer

In the transactional model of communication,the amount of information a channel can convey is referred to as CHANNEL RICHNESS.

Correct AnswerverifiedShow Answer

Correct Answer
Answered by ExamLex AI
The three basic communication codes are ...
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
No, it is not possible for a person to s...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
In the transactional model of communicat...
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
Answered by ExamLex AI
1. Act on the feedback: One of the most ...
View Answer

Correct Answer
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Correct Answer
Answered by ExamLex AI
Ethical traps in business and profession...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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