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Human resources operations in some companies have been involved with mergers, acquisitions, and outsourcing.

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_____, a method to increase employee productivity, involves eliminating layers of management and changing reporting relationships, as well as cutting staff through downsizing, layoffs, and early retirement buyout programs.


A) Organizational restructuring
B) Redesigning work
C) Aligning human resource activity
D) Outsourcing

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Which of the following statements is true of the functions of human resource management?


A) It is a clerical operation in large companies concerned with payroll and employee records.
B) It refers to a department which looks into the legal ramifications of policies and procedures that affect only the employees in an organization.
C) It is a function concerned with costs, planning, and the implications of various strategies for organizations.
D) It refers to a design of formal systems in an organization to manage human talent for accomplishing organizational goals.

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_____, a method to increase employee productivity, involves having fewer employees who perform multiple job tasks.


A) Organizational restructuring
B) Aligning HR activity
C) Outsourcing
D) Redesigning work

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Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft?


A) PeopleSoft used the Cloud while an HRIS used a vendor's data center.
B) PeopleSoft did not allow human resource units to run its own reports whereas an HRIS allowed it.
C) An HRIS was run on support from IT people while PeopleSoft did not require any support from IT.
D) An HRIS used the Cloud while PeopleSoft used a vendor's data center.

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What is core competency?

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The development and implementation of sp...

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A(n) _____ is a citizen of one country working in a second country and employed by an organization headquartered in the first country.


A) host-country national
B) expatriate
C) third-country national
D) independent contractor

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Which of the following is true about a Human Resource Information System?


A) It is a software that allowed human resources to run its own reports and make changes without help from IT.
B) It is a software that runs in a vendor's data center or on the Cloud and it allows self-service.
C) It is a software that runs only on the Cloud and allows self-service.
D) It is a software that did payroll, kept track of employees, and ran reports for human resource managers with support from IT.

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Which of the following is true of PeopleSoft?


A) It is a software that runs in a vendor's data center or on the Cloud and it allows self-service.
B) It is a software that allowed human resources to run its own support and make changes without help from IT.
C) It is a software that runs only on the Cloud and allows self-service.
D) It is a software that kept track of employees for human resource managers with support from IT.

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Which of the following is true of the operational role of human resource departments?


A) It involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.
B) It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.
C) It involves managing most human resource activities in keeping with the strategies that have been identified by management.
D) It involves helping to define the strategy relative to human capital and its contribution to organizational results.

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A useful way to measure the productivity of a workforce is:


A) to determine the total cost of people required for each unit of output.
B) to determine the total cost of people required for an output of 100 units.
C) to determine the total cost of people required to complete a day's worth of work.
D) to determine the total cost of people required to complete a year's worth of work.

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Ramone, a human resource manager, works for TelVille Inc. Initially, he was responsible only for recruitment. After a promotion, he was made responsible exclusively for employee benefits. Which of the following is true of Ramone?


A) Both the roles that Ramone played were generalist roles.
B) Both the roles that Ramone played were specialist roles.
C) Ramone moved from a specialist role to a generalist role.
D) Ramone moved from a generalist role to a specialist role.

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Mike, a human resources executive at Oyster Studios, is moving from an operational role in the human resources department to an administrative role. Which of the following best describes Mike's change of role?


A) Moving from processing legal paperwork to serving as a "champion" of employee concerns
B) Moving from serving as a "champion" of employee concerns to helping define the strategy to manage human capital
C) Moving from processing legal paperwork to helping define the strategy to manage human capital
D) Moving from serving as a "champion" of employee concerns to processing legal paperwork

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Which of the following is true of the Sarbanes-Oxley Act?


A) It was passed in 2000 by Congress to encourage free trade between Canada, Mexico, and the United States.
B) It was passed in 2002 by Congress to make certain that publicly traded companies follow accounting controls that could reduce the likelihood of illegal behavior.
C) It was passed in 2006 by Congress to ensure stricter adherence of guidelines in the hiring practices of immigrant workers in the American workforce.
D) It was passed in 2004 by Congress to encourage foreign direct investments by providing tax subsidies to increase the rate of return for investments.

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Professional in Human Resources (PHR) is sponsored by the WorldatWork Association.

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The Sarbanes-Oxley Act requires companies to establish ethics codes, develop employee complaint systems, and have antiretaliation policies for employees who act as whistle blowers to identify wrongful actions.

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A person who is responsible for performing a variety of human resource activities is known as a _____.


A) human resource specialist
B) human resource planner
C) human resource strategist
D) human resource generalist

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Describe the common challenges for global human resource.

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While countries do not all conduct human...

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List the four elements of ethics programs whose existence is most likely to lead to ethical behavior.

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When the following four elements of ethi...

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_____, a method to increase employee productivity, includes ensuring that staffing, training and development, performance management, and compensation are not working to offset productivity.


A) Outsourcing
B) Redesigning work
C) Aligning human resource activity
D) Organizational restructuring

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