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The best and most effective search engine optimization method is:


A) paid search insertions on search engines.
B) paid banner ads on other companies' websites.
C) identification through the natural, or organic, emergence of a site on a search engine.
D) paid search ads.

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While video watching on the internet has exploded in recent years, the average time consumers spend watching video ads on the internet is still less than the average time viewing ads on television.

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Which of the following does not apply to a Web 4.0 type e-commerce website?


A) Real time communication
B) Customer engagement
C) Static content
D) Cloud technology

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Printing a brand's web address on a shopping bag used to carry merchandise sold at a brick-and-mortar store is a form of:


A) brand reinforcement.
B) brand spiraling.
C) interactive marketing.
D) virtual marketing.

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What are the ingredients of a successful email campaign?

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It is essential to: • Integrate with other marketing channels • Be based on web analytics • Monitor future web analytics.

In terms of the internet evolution, Web 1.0:


A) transformed traditional retailing by selling goods and services over the internet.
B) offered consumers a way to communicate with each other through email.
C) created online communities that connect buyers and sellers in new ways.
D) provided businesses with an opportunity to save money.

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A financial incentive may cause a consumer to switch to e-commerce; a value-added incentive is designed to:


A) change purchasing habits more permanently.
B) create brand awareness.
C) substitute payment plans.
D) find new buyers.

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In terms of online metrics, dwell rate measures the:


A) proportion of ad impressions that result in users clicking an advertisement.
B) proportion of ad impressions that result in users mousing over the ad.
C) proportion of ad impressions that result in users either clicking on an advertisement or mousing over the ad.
D) amount of time individuals spend with an advertisement.

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According to Marketing Zen's Shama Kabani, the first step in developing an effective interactive marketing strategy is to:


A) identify the one word that describes the brand.
B) gain customer trust.
C) define your ultimate vision.
D) cultivate an attitude of giving.

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Blogs, feedback applications, and customer reviews are all a part of an e-commerce's:


A) Web 1.0 tactics.
B) web analytics.
C) cyber security.
D) brand engagement strategy.

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Companies can use interactive marketing to accomplish all of the following objectives except:


A) generate sales.
B) enhance brand loyalty.
C) build an email list.
D) develop sponsorship programs.

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What consumer concerns influence e-commerce online purchasing?

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Privacy and security are concerns consum...

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Which statement below about poor experiences and dissatisfaction with an e-commerce site is false?


A) Walmart saw a sharp decline in conversion rate when its website load time increased from 1 second to 4 seconds.
B) Amazon.com discovered that for every 100-millisecond decline in site load time, online revenue declined 1 percent.
C) Research by Torbit found that as load time increased, the bounce rate declined.
D) Of consumers who were dissatisfied with an e-commerce site's performance, 40 percent were unlikely to ever visit the site again.

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The ideal medium for interactive marketing is:


A) television.
B) email.
C) print media.
D) the internet.

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D

The best practice for email campaigns is to target only individuals who have made a purchase during the last year.

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False

Brand spiraling is a(n) :


A) online advertising technique to attract individuals to a website.
B) offline advertising technique to attract individuals to a website.
C) manufacturing technique that reduces the cost of an online operation.
D) branding campaign using both online and offline advertising techniques.

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The click-through rate for banner ads on major destinations is less than 1 percent.

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The online interactive tactic used most frequently by brands is:


A) banner ads.
B) email marketing.
C) online promotions.
D) social media.

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What is location-based advertising? Describe the various types.

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Location-based advertising, or geo-targe...

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Targeting consumers around a specific retail location on their mobile devices is the location-based advertising method of:


A) audience targeting.
B) geo-aware advertising.
C) geo-fencing.
D) geo-targeting by DMA.

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