Question 1

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Accepted Answer

A)   low job satisfaction
B)   poor job market
C)   increased employee engagement
D)   low employee morale

Question 2

Describe the four goals of science and how they apply to organizational behavior.

Accepted Answer

The four goals of science are descriptio...

Question 3

Organizational behavior's main focus is to make organizations more effective.

Accepted Answer

A) True 
 B)False  TRUE

Question 4

It is never good to use a success or failure story to illustrate a sound practice.

Accepted Answer

A) True 
 B)False

Question 5

Goals of science are ______.

Accepted Answer

A)   description, analysis, explanation, control
B)   description, prediction, explanation, control
C)   analysis, prediction, explanation, control
D)   explanation, control, evidence, description

Question 6

Describe the relevance of applied social psychology to organizational behavior research.

Accepted Answer

Applied social psychology studies how people interact in groups and can address significant challenges that organizational leaders face today. Trends such as organizational restructuring and changes in technology have resulted in the need to lead through change. Through the many types of organizational changes, an understanding of social psychology can help leaders understand followers' motivation, needs, and well-being, as well as maintain productivity and minimize turnover. By understanding psychology, leaders can solve problems and lead change more effectively.

Question 7

OCB stands for organizational corporate behavior.

Accepted Answer

A) True 
 B)False

Question 8

Job performance outcomes are not important to organizational behavior.

Accepted Answer

A) True 
 B)False

Question 9

The group or team level is the most basic level of an organization.

Accepted Answer

A) True 
 B)False

Question 10

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Accepted Answer

A) True 
 B)False

Question 11

Critical thinking is not important when it comes to leadership.

Accepted Answer

A) True 
 B)False

Question 12

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Accepted Answer

A)   dismiss the credibility of sources
B)   neglect evidence
C)   ignore alternatives
D)   recognize relationships

Question 13

Evidence-based management (EBM)  can be defined as ______.

Accepted Answer

A)   the ability to translate research to practice
B)   the ability to translate practice to research
C)   the ability to translate theory to research
D)   the ability to translate research to theory

Question 14

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Accepted Answer

A)   implement ideas from "breakthrough" studies without hesitation
B)   work on the development of collective brilliance
C)   realize that old ideas are old ideas and should be treated that way
D)   show favoritism to new ideas and theories

Question 15

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Accepted Answer

A)   an incentive system
B)   the human element
C)   standards of production
D)   dimmed lights

Question 16

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Accepted Answer

The Hawthorns studies showed the human element to be more important than previously thought. In the first study, researchers found that employees were more productive when watched by the researchers. In the second study, researchers found that employees set production standards among themselves in response to a new incentive system. A "human relations" movement followed these studies, and the field of Organizational Behavior had developed by the 1950s.

Question 17

Leaders should be coaches to help with the organizational behavior of an organization.

Accepted Answer

A) True 
 B)False

Question 18

Applied social psychology is the science of ______.

Accepted Answer

A)   how people address significant challenges
B)   how people interact in groups
C)   how people address insignificant challenges and interact in groups
D)   how people interact in groups and address significant challenges

Question 19

Providing employees with gifts or empathy wages makes employees feel appreciated.

Accepted Answer

A) True 
 B)False

Question 20

Define turnover and discuss its impact on the organization.

Accepted Answer

Turnover is when an employee quits an or...

Exam 1: What Is Organizational Behavior?

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Correct Answer
verified

Describe the four goals of science and how they apply to organizational behavior.

Correct Answer
verified
The four goals of science are descriptio...
View Answer

Organizational behavior's main focus is to make organizations more effective.

Correct Answer
verified
TRUE

It is never good to use a success or failure story to illustrate a sound practice.

Correct Answer
verified

Goals of science are ______.

Correct Answer
verified

Describe the relevance of applied social psychology to organizational behavior research.

OCB stands for organizational corporate behavior.

Correct Answer
verified

Job performance outcomes are not important to organizational behavior.

Correct Answer
verified

The group or team level is the most basic level of an organization.

Correct Answer
verified

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Correct Answer
verified

Critical thinking is not important when it comes to leadership.

Correct Answer
verified

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Correct Answer
verified

Evidence-based management (EBM) can be defined as ______.

Correct Answer
verified

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Correct Answer
verified

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Correct Answer
verified

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Leaders should be coaches to help with the organizational behavior of an organization.

Correct Answer
verified

Applied social psychology is the science of ______.

Correct Answer
verified

Providing employees with gifts or empathy wages makes employees feel appreciated.

Correct Answer
verified

Define turnover and discuss its impact on the organization.

Correct Answer
verified
Turnover is when an employee quits an or...
View Answer

Exam 1: What Is Organizational Behavior?

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Correct AnswerverifiedShow Answer

Describe the four goals of science and how they apply to organizational behavior.

Correct AnswerverifiedThe four goals of science are descriptio...View AnswerShow Answer

Organizational behavior's main focus is to make organizations more effective.

Correct AnswerverifiedTRUE

It is never good to use a success or failure story to illustrate a sound practice.

Correct AnswerverifiedShow Answer

Goals of science are ______.

Correct AnswerverifiedShow Answer

Describe the relevance of applied social psychology to organizational behavior research.

OCB stands for organizational corporate behavior.

Correct AnswerverifiedShow Answer

Job performance outcomes are not important to organizational behavior.

Correct AnswerverifiedShow Answer

The group or team level is the most basic level of an organization.

Correct AnswerverifiedShow Answer

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Correct AnswerverifiedShow Answer

Critical thinking is not important when it comes to leadership.

Correct AnswerverifiedShow Answer

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Correct AnswerverifiedShow Answer

Evidence-based management (EBM) can be defined as ______.

Correct AnswerverifiedShow Answer

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Correct AnswerverifiedShow Answer

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Correct AnswerverifiedShow Answer

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Leaders should be coaches to help with the organizational behavior of an organization.

Correct AnswerverifiedShow Answer

Applied social psychology is the science of ______.

Correct AnswerverifiedShow Answer

Providing employees with gifts or empathy wages makes employees feel appreciated.

Correct AnswerverifiedShow Answer

Define turnover and discuss its impact on the organization.

Correct AnswerverifiedTurnover is when an employee quits an or...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified
The four goals of science are descriptio...
View Answer

Correct Answer
verified
TRUE

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified
Turnover is when an employee quits an or...
View Answer