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A company's main decision with regard to its international communications strategy is between a push strategy and a pull strategy. A pull strategy emphasises:


A) mass media advertising to communicate the message.
B) personal selling to potential customers.
C) intermediaries in the selling process.
D) wholesale selling.

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Price is said to inelastic when a small change in price produces a large change in demand.

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Which one of the following criteria does not affect the rate of new-product development in a country?


A) Underlying strong demand
B) Affluent consumers
C) Intense competition
D) Highly educated population

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Achieving tight integration among R&D, marketing and manufacturing requires the use of:


A) integration teams.
B) cross-functional teams.
C) new product teams.
D) operational teams.

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Following World War Two, the country that devoted a greater proportion of its gross domestic product to R&D than any other country was:


A) The United Kingdom.
B) Russia.
C) Germany.
D) The United States.

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The financial services industry is often thought of as one in which global standardisation of the marketing mix is the norm.

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Until recently the US was considered the lead market in new technologies. This is no longer the case because:


A) new technologies are linked to firms, not countries.
B) Russia is the new market leader.
C) Japan is now the lead market.
D) centres of expertise are now located in different countries around the world.

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Ideas for new products are stimulated by the interactions of scientific research, demand conditions and:


A) global warming.
B) consumer needs.
C) competitive conditions.
D) technological innovations.

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Lazybones, an innovative Australian sleepwear and bed-linen company, uses the internet to market and sell both nationally and internationally, thereby _____________ the ____________ length.


A) shortening; channel
B) strengthening; distribution
C) targeting; distribution.
D) reducing; supply

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In some countries, such as Australia, the retail system is very concentrated, but in others it is fragmented. A fragmented retail system is one in which there are:


A) many retailers, none of which has a major share of the market.
B) few retailers that supply most of the market.
C) target returns-on-investment pricing.
D) cash rebates.

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With regard to marketing communications, a push strategy emphasises personal selling to potential customers.

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In countries such as Australia the retail system is very concentrated, but in others it is fragmented. _________, which has a much greater population density and a large number of urban centres that grew up before the car, has a more fragmented retail system.


A) Japan
B) The United States
C) Canada
D) New Zealand

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Which one of the following reasons is not a source of high failure rates in R&D projects?


A) Inability to manufacture a new product cost-effectively
B) Failure to adequately commercialise promising technology
C) Intolerance of project managers
D) Development of a technology for which demand is limited

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With regard to marketing communications, a pull strategy emphasises mass media advertising to communicate the message.

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An exclusive distribution channel is a channel for high-end products.

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Procter & Gamble was able to overcome a tradition of exclusivity and break in to the difficult Japanese market for which two reasons?


A) Japanese products are not viewed by national customers as sufficient, resulting in the demand for more Western products, and cultural changes have been brought on by globalisation.
B) The internet has made traditional distribution channels redundant, and relaxed trade laws have opened up channels for international organisations.
C) Japanese consumers are tech-savvy and demand rapid innovation, enabling new products to enter distribution channels, and demand is outstripping supply in the local market.
D) After a long period of lacklustre economic performance, retailers are more willing to violate old norms of exclusivity, and P&G has been in Japan long enough with a broad portfolio of products to give it leverage with distributors.

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Factors that determine the relative attractiveness of push and pull communication strategies include product type relative to consumer sophistication, media availability and:


A) cultural barriers.
B) government regulations.
C) brand identity.
D) channel length.

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