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Exam 12: Supervising a Diverse Workforce

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Question 41

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If a minority employee complains of harassment or discriminatory treatment by another employee, the supervisor must treat that complaint as a priority concern.

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Question 42

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In order to shatter the glass ceiling and bring more women and minorities into higher levels of management, which of the following is most essential?

A) A TQM program.
B) A mentoring program.
C) A technical training program.
D) Alcoholics Anonymous.

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Question 43

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Female supervisors are often tougher on their female subordinates than they are on male employees in order to avoid charges of favoritism.

Amelie was recently promoted to manager of international relations at her company. Executives chose her for this position because she displays a knack for adapting to a variety of cultural communities and is able to interact well with diverse types of workers. Amelie displays which of the following?

Equal Employment Opportunity and affirmative-action programs most often impact white female employees.

When considering equally qualified employees a supervisor should select a male instead of a female, because females have a higher absenteeism rate.

Under the Family and Medical Leave Act, Sarah is allowed up to six months of paid leave related to the birth of her child.

According to _____, jobs that are distinctly different, but require similiar skills should be paid at the same level.

What are protected-group employees?

The largest number of cases of employment discrimination during the past decade occurred due to:

Which of the following situations may be considered discriminatory:

Which of the following situations would probably NOT be a case of sexual harassment?

Diversity management now encompasses many considerations, including legal, demographic, economic, and political.

Simone is a single mom who waitresses to earn a living. She would like to go to college to become an accountant, but she is unable to do this because she is too busy with her job and her responsibilities as a single mom. Simone's biggest single challenge is:

Supervisors of integrated racial groups may be reluctant to discipline anyone to avoid charges of discrimination.

Homosexuals are a legally protected class of employees by federal legislation.

What must employers do to accommodate employees of different religious beliefs?

There are no exclusions from the coverage of the Civil Rights Act.

Supervisors normally should refer workforce compliance questions to a:

What is reverse discrimination?