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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,Box C refers to a ________ strategy. A) cost leadership B) quality focus C) differentiation focus D) cost focus E) differentiation -In Porter's generic business strategies shown in Figure 22-3 above,Box C refers to a ________ strategy.


A) cost leadership
B) quality focus
C) differentiation focus
D) cost focus
E) differentiation

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Describe a time-based agenda,an action item list,and a program schedule.What are their similarities and differences?

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A time-based agenda shows the running ti...

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Organizational groupings that represent the different departments or business activities within a firm are referred to as


A) reseller groupings.
B) functional groupings.
C) geographical groupings.
D) product line groupings.
E) market-based groupings.

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Porter's four generic business strategies involve combinations of ________ and a stress on costs versus product differentiation. 


A) organizational structure
B) degree of geographical distribution
C) investment in research and development
D) relative number of products in a product line
E) competitive scope or the breadth of the target markets

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When using share points to make marketing resource allocation decisions,marketing managers must estimate which of the following?


A) total production costs
B) number of market segments
C) stage of the product in its product life cycle
D) the total financial resources available for a sustained marketing effort
E) the revenues associated with each point of market share

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Management experts warn against the tendency to excessively analyze a problem instead of taking action.This problem is referred to as


A) second-guessing.
B) paralysis by analysis.
C) better to ask for forgiveness than permission.
D) stay with the pack.
E) letting sleeping dogs lie.

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The firm's annual marketing effort,such as advertising,personal selling,sales promotion,direct marketing,and public relations expenses is ________ in a sales response function graph.


A) plotted on the vertical (Y) axis
B) plotted on the horizontal (S) axis
C) plotted on the vertical (Z) axis
D) the center point
E) plotted on the horizontal (X) axis

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Kelly Johnson of Lockheed Martin's Skunk Works stressed the following basic tenet:


A) Implement a "do it,fix it,try it" approach.
B) Take a "go and see" approach.
C) Have a "bias for action."
D) "Avoid paralysis by analysis."
E) "Better to ask forgiveness than permission."

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Figure 22-1 Figure 22-1    -According to Figure 22-1 above,an additional annual marketing effort of $1 million is best spent after having already spent how much in marketing effort to date? A) $1 million B) $2 million C) $3 million D) $5 million E) $6 million -According to Figure 22-1 above,an additional annual marketing effort of $1 million is best spent after having already spent how much in marketing effort to date?


A) $1 million
B) $2 million
C) $3 million
D) $5 million
E) $6 million

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General Electric's Jack Welch became a legend in making GE more efficient and far better at implementation.One strategy he used to do this was


A) creating new mediation teams between planners and implementers.
B) developing task-specific innovation teams.
C) hiring outside consulting firms.
D) de-layering the organization.
E) conducting regular debriefing meetings to keep everyone aware of what was going on.

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An action item list is


A) an aid to implement a marketing plan that consists of four columns.
B) a tool that shows the relationships through time of the various program tasks.
C) a graphical representation of a program schedule.
D) a systematic method to itemize the "value" of products and services.
E) an aid to implementing a business plan and consisting of five columns.

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Explain the steps in the evaluation phase of the strategic marketing process.

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Evaluation,the final phase of the strate...

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The actions taken during the implementation phase of the strategic marketing process include


A) obtaining resources
B) selecting target markets
C) positioning the product
D) finding points of difference
E) developing the budget by estimating revenues,expenses,and profits

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Hard Candy is a cosmetics company that markets the Palm Palette-all the makeup a "girl-on-the-go" needs without a cumbersome makeup bag.It comes in three shades-glam,funky,and girlies.Hard Candy targets women who are 20-somethings.Which one of Porter's generic business strategies is Hard Candy most likely using?


A) differentiation focus
B) cost focus
C) differentiation
D) cost leadership
E) profit enhancement

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The information needed for the evaluation phase of the strategic marketing process includes


A) positioning studies.
B) market-product grids with targets.
C) detailed plans to execute the marketing program.
D) tracking reports to measure results.
E) projected future sales,expenses,and profits.

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During the planning phase of the strategic marketing process,the output report would take the form of a(n)


A) action memo.
B) operating statement.
C) marketing dashboard.
D) marketing plan.
E) corrective action memo.

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A matrix organization


A) combines a product line structure with a geographical structure.
B) combines a geographical structure with a market-based structure.
C) combines a market-based structure with product groupings.
D) turns a horizontal organizational structure into a vertical one.
E) groups products according to the distribution system that is used.

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Based on a market-product grid framework,which marketing strategy focuses on a single market segment but adds additional product lines?


A) full coverage
B) market specialization
C) product specialization
D) selective specialization
E) market-product concentration

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Which of the following information is used in the evaluation phase of the strategic marketing process?


A) action memos to correct problems and exploit opportunities
B) memos assigning responsibilities for actions and deadlines
C) revenues associated with each point of market share
D) trends for industry and competitors
E) possible cannibalization effects on other products in the line

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What is the assumed shape of the graph of the sales response function?


A) U-shaped
B) S-shaped
C) a straight,downward-sloping line,starting in the upper left and extending to the lower right of the graph
D) a straight,upward-sloping line,starting in the lower left and extending to the upper right of the graph
E) W-shaped

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