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BI can support organizational transformation.

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KPI stands for key process information.

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Sensitivity analysis studies the impact that changing outputs has on given inputs.

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Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in university. Which of the following statements is true?


A) During the intelligence phrase, Elena will build a model using assumptions about the business.
B) During the design phrase, Elena will define the opportunity.
C) During the choice phase, Elena will lay out her options.
D) During the implementation phase, Elena will implement two of her solutions.
E) Elena will use test data to validate her model.

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Structured decisions address routine, repetitive problems for which standard solutions exist.

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_______ identifies what happened, whereas _______ explains why.


A) BI, data mining
B) BI, data warehousing
C) Data mining, BI
D) Data warehousing, BI

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___________ is the acquisition and efficient use of resources in accomplishing organizational goals.


A) Operational control
B) Management control
C) Strategic planning
D) Expertise
E) Wisdom

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Describe how your university could use a decision support system in its admissions process.

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A decision support system could be used ...

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In the _________ phase of the decision-making process, managers examine a situation and identify and define the problem.


A) implementation
B) choice
C) design
D) intelligence
E) consideration

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Describe the phases in the decision-making process.

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The decision-making process typically in...

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________ decisions are more common at lower organizational levels.


A) Structured
B) Unstructured
C) Undocumented
D) Semistructured
E) Procedural

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____________ is one feature of dashboards that enables users to get details, and details of details, of information.


A) Consolidation
B) Detailed
C) Drill-down
D) Status access

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The primary distinguishing characteristic of geographical information systems is:


A) Every record or digital object has a unique identifier.
B) Every record or digital object is visible to the user.
C) Every record or digital object must be accessed by programmers.
D) Every record or digital object has an identified geographical location.
E) Every record or digital object is encrypted.

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The IDC is a linear process.

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Digital dashboards provide all of the following capabilities except:


A) Drill-down
B) Transaction processing
C) Status access
D) Key performance indicators
E) Exception reporting

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Success in the __________ phase of the decision-making process results in resolving the original problem, and failure leads to a return to previous phases.


A) implementation
B) choice
C) design
D) intelligence
E) consideration

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The number of alternatives to be considered in decisions today is increasing.

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In the implementation phase of the decision-making process, managers set criteria for the evaluation of alternative potential solutions.

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Which of the following is not a characteristic of DSSs?


A) They support only lower- and middle-level managers.
B) They are easy to use and construct.
C) They can adapt to changing conditions.
D) They usually utilize quantitative models.
E) They support all phases of the decision-making process.

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With goal-seeking analysis, you have to know what you want as a result.

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