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Which of the following is true of integrated marketing communication?


A) It does not include sales promotion.
B) It calls for a "big picture" approach to promotional activities.
C) It segregates and highlights various independent promotional activities.
D) It is also typically referred to as mobile marketing.
E) It relies on mass-media advertising.

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Primary-demand advertising focuses on creating demand for a specific company's brands.

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When an organization systematically plans and distributes information in an attempt to control and manage its image and the nature of the publicity it receives, it is engaging in a function known as


A) buzz marketing.
B) reactive disinformation.
C) bait-and-switch marketing.
D) public relations.
E) sales promotion.

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One of the major tools of straight-to-consumer marketing is _____ advertising, where a product is promoted through an ad that encourages the consumer to purchase straight from the manufacturer.


A) direct-response
B) primary-demand
C) business-to-business
D) trade
E) selective-demand

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The best-known and most widely discussed form of promotion is


A) personal selling.
B) sales promotion.
C) direct marketing.
D) advertising.
E) publicity/public relations.

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One reason marketers are adopting the IMC approach is they understand the value of strategically integrating the various communications functions.

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True

Price, product, place, and promotion together form the


A) points-of-parity.
B) promotional mix.
C) marketing mix.
D) supply chain components.
E) exchange mix.

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Omnichannel retailing involves using a combination of physical or offline channels as well as digital or online channels to influence a customer's shopping experience, including research before a purchase and service after a sale.

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True

The chief marketing officer who noted that "the future of marketing isn't about getting people to buy your brand, but to buy into your brand," recognized that marketing is now in the _____________ era, and companies must connect with consumers based on trust, transparency, engagement, and authenticity.


A) relationship
B) cynicism
C) promotion
D) mobile
E) sustainability

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The development of the advertising message that the marketer wants to convey to its target audience is called the


A) creative strategy.
B) media strategy.
C) distribution strategy.
D) channel strategy.
E) user strategy.

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Which of the following is true of advertising as a form of promotion?


A) low cost per contact
B) nonpaid form of promotion
C) sponsor or advertiser not identified
D) immediate feedback and capability to close sales
E) makes use of nontraditional media

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_____ is a form of one-on-one communication in which a seller attempts to assist and/or persuade prospective buyers to purchase the company's product or service or to act on an idea.


A) Advertising
B) Sales promotion
C) Publicity
D) Interactive marketing
E) Personal selling

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Which of the following is a question that firms are likely to ask during an external analysis?


A) What are the strengths and weaknesses of our product or service?
B) Who influences the decision to buy our product?
C) How does our product or service compare with competition?
D) What are our product's key benefits?
E) Does our product have unique selling points?

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Venus Corp.is a company that sells collectible plates.If you order one plate from the company, you will receive multiple mailings each month providing you with information relating to new products and offers.Which promotional element is Venus Corp.using in this scenario?


A) advertising
B) sales promotion
C) direct marketing
D) publicity
E) pricing

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Which of the following is true of the Internet as a marketing medium?


A) It is considered to be a traditional medium.
B) It does not facilitate two-way communication.
C) It enables marketers to gather valuable personal information from customers.
D) It does not enable real time adjustment of offers.
E) It cannot be integrated with other media programs such as direct mail and telemarketing.

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Typically, a marketing plan usually includes


A) a corporate mission statement.
B) individual job specifications.
C) a media schedule.
D) a detailed situation analysis.
E) articles of incorporation.

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Which of the following features of direct-response advertising differentiates it from other forms of advertising?


A) It provides for immediate feedback from the message recipient.
B) It makes use of only magazines as a primary medium of advertising.
C) It is a form of nonpersonal mass-media communication.
D) It is most widely used because of its pervasiveness.
E) It is a paid form of mass-media communication.

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A

Which of the following statements about publicity is true?


A) Publicity is a form of communication that is directly run under an identified sponsorship.
B) Publicity is the only tool used in a firm's public relations efforts.
C) Publicity usually comes in the form of a news story or an editorial.
D) Publicity has more of a long-term, ongoing purpose than public relations.
E) Publicity refers to personal communications regarding an organization and its products.

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Which of the following statements best defines value?


A) the coordination of all seller-initiated efforts to set up channels of information and persuasion in order to sell goods and services or promote an idea
B) the combination of factors like name, logo, design, and packaging that comes to mind when consumers think about a brand
C) the desire and ability of two or more parties to exchange something of importance with one another
D) the customer's perception of all of the benefits of a product or service weighed against all the costs of acquiring and consuming it
E) the amount of funds invested by the shareholders of a company in promoting its product portfolio

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The stage of the IMC planning process which comes immediately after the overall marketing plan is reviewed is the


A) integration and implementation of marketing communications strategies.
B) development of marketing job descriptions.
C) promotional program situation analysis.
D) budget determination.
E) analysis of market forecasts.

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