Exam 10: Managing Teams

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A)  ​In a large team, it is difficult to take advantage of team members' varied skills and knowledge. 
B)  ​In a large team, team members find it difficult to get to know one another. 
C)  ​In a large team, team members are overloaded with work due to resource scarcity. 
D)  ​In a large team, it is difficult to make decisions as there are diverse perspectives.

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A)  ​It is characterized by a willingness to examine, compare, and reconcile differences to produce the best possible solution. 
B)  ​It focuses on problem-related differences of opinion that eventually lead to improvements in team performance. 
C)  ​It relates to the emotional reactions that can occur when disagreements become personal rather than professional. 
D)  ​It involves disagreements among team members because their different experiences and expertise lead them to different views of the problem and solutions.

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False

A)  ​By forcing a consensus to resolve issues 
B)  ​By establishing individual goals 
C)  ​By using limited and subjective data 
D)  ​By focusing on issues rather than personalities

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A)  ​They often meet face-to-face. 
B)  ​They are located in a single geographic area. 
C)  ​They use email and videoconferencing. 
D)  ​They cannot be members of temporary teams.

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A)  ​undermines team performance by preventing teams from engaging in the kinds of activities that are critical to team effectiveness. 
B)  ​is characterized by a willingness to examine, compare, and reconcile differences to produce the best possible solution 
C)  ​increases the satisfaction of team members, leads to cordiality between coworkers, and increases team cohesiveness. 
D)  ​refers to the emotional reactions that can occur when disagreements between coworkers are professional rather than personal.

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A

A)  ​workers feel intense pressure not to disagree with each other so that a group can approve a proposed solution. 
B)  ​workers develop interpersonal relationships with other team members. 
C)  ​workers complete the assigned tasks and socialize with team members. 
D)  ​workers withhold their efforts and fail to perform their share of the work.

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D

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A)  ​Working under an autocratic leadership 
B)  ​Being trained to meet the needs of specific customers 
C)  ​Taking direct responsibility for the quality of a company's products 
D)  ​Being involved in decision-making processes

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A)  ​storming 
B)  ​norming 
C)  ​performing 
D)  ​forming

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A)  ​Members of employee involvement teams can change the designs of teams, whereas members of semi-autonomous groups cannot change the designs of teams. 
B)  ​Employee involvement teams do not have the authority to make decisions, whereas semi-autonomous groups have the authority to make decisions. 
C)  ​Employee involvement teams provide advice and suggestions to management, whereas semi-autonomous groups do not provide advice and suggestions to management. 
D)  ​Members of employee involvement teams are selected based on their experience, whereas members of semi-autonomous groups are selected based on their expertise.

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