A) Health Maintenance Organizations (HMO)
B) Preferred Provider Organizations (PPO)
C) Organized Health Management (OHM)
D) Point of Service (POS)
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True/False
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Multiple Choice
A) 50%.
B) 85%.
C) 100%.
D) 120%.
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Multiple Choice
A) Tone
B) Gaze
C) Facial expressions
D) All of the above are types of body language
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Multiple Choice
A) Consumers.
B) Physicians.
C) Managed care companies.
D) Medicare recipients.
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Multiple Choice
A) An active participant in the health care process.
B) A buyer of goods.
C) Susceptible to managed care influences.
D) Free to choose any provider.
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Essay
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Multiple Choice
A) They do not allow unlimited access to and use of medical services.
B) They are only offered for government employees.
C) They are the most expensive type of health plan.
D) They do not insure children under age 18.
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True/False
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Multiple Choice
A) High risk group.
B) Low risk group.
C) Neglected group.
D) Overinsured group.
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A) Control of provider choice and availability of treatment
B) Consumer satisfaction and choice of provider
C) Communication and consumer satisfaction
D) Provider choice and communication
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Multiple Choice
A) Some physicians may use medical jargon when they prefer not to explain an illness or procedure that is difficult to understand.
B) Medical researchers are encouraged to refrain from using medical jargon with both consumers and other providers.
C) Some physicians may use medical jargon when they have limited time for each consumer.
D) Some physicians may use medical jargon in order to demonstrate their knowledge.
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Multiple Choice
A) Make and keep medical appointments with medical specialists.
B) Obtain needed medications.
C) Seek medical care when needed.
D) All of the above
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A) 10
B) 11
C) 12
D) 13
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True/False
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Multiple Choice
A) The hospital
B) The emergency department
C) Government-funded care
D) The single-payer system
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Multiple Choice
A) Often disagreed over whether a discussion about diagnosis ever occurred.
B) Generally agree on diagnosis.
C) Often have different viewpoints about symptoms and treatment outcomes.
D) Are most likely to communicate effectively the higher the level of education of the consumer.
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True/False
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Multiple Choice
A) Not all employers offer health insurance plans.
B) The plans are not regulated by the federal government and therefore they are susceptible to potential biases and prejudices against some ethnic groups.
C) Many employers set eligibility requirements for health plans.
D) For some, the cost of the employer-sponsored health plan is too expensive.
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True/False
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