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Exam 17: Leading Teams

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Question 61

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Team cohesiveness does not necessarily lead to higher team productivity.

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Question 62

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Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

A) She should waste little time; get the team focused on the task.
B) She should help the team clarify roles and responsibilities.
C) She should allow time for team members to become acquainted with one another; allow for informal social interaction.
D) She should let someone else worry about this since she is the leader.
E) She should propose to disband the team.

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Question 63

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Self-directed teams consist of 5 to 20 ____ workers.

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

A group and a team are interchangeable terms.

____ pertains to the team's ability to meet the personal needs of its members.

During the ____________________ stage of team development, the major emphasis is on problem solving and accomplishing the assigned task.

Functional team is also referred to as a

List the four ways team norms develop.

Which of the following is NOT one of the four key strategies for achieving a win-win solution through negotiation?

____ are goals that cannot be attained by a single party.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the ____ stage to the ____ stage of team development.

A common dysfunction of teams is to be results oriented.

The ____ conflict resolution style is best when maintaining harmony is important.

____ is a role in which the individual provides support for team members' emotional needs.

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

List the five behaviors associated with the task specialist role.

Diet Soda Company has teams with high cohesiveness. Additionally, the teams are normally focused on their commitment to quality performance. This combination can be expected to result in high productivity.

The competing style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

As one of the four common says in which norms develop in teams, ____________________ come from a team's history and establish important precedents.