Question 1

The PRP Company manufactures plastic components.The company has a low level of efficiency and low level of effectiveness, which means it is most likely to produce a

Accepted Answer

A)  product that customers want, but that is too expensive for them to buy.
B)  product that customers want at a quality and price they can afford.
C)  low-quality product that customers do not want.
D)  high-quality product that customers do not want.
E)  high-quality product that the company makes a profit on.

Question 2

A _______ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Accepted Answer

A)  primary group
B)  self-managed team
C)  focus group
D)  restructured team
E)  functional team

Question 3

_____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

Accepted Answer

A)  Restructuring
B)  Outsourcing
C)  Empowerment
D)  Departmentalization
E)  Insourcing

Question 4

Marietta is the product manager at Fireflies Ltd., a company that designs and manufactures clothes and fashion accessories.Noticing the rising popularity of rhinestone jewelry and the fact that only a handful of stores actually stocked it, she decided to take advantage of the latent demand in the market.Marietta knew that she was taking a risk by committing organizational resources to pursuing this idea, but was confident about the merit of her decision.In deciding the allocation of resources for attaining her goals, which managerial task can Marietta be said to be performing?

Accepted Answer

A)  leading
B)  organizing
C)  planning
D)  restructuring
E)  controlling

Question 5

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

Accepted Answer

A)  figurehead.
B)  entrepreneur.
C)  monitor.
D)  negotiator.
E)  disseminator.

Question 6

Which of the following tasks does a manager perform when he/she energizes employees and enables them to understand the part each of them plays in achieving organizational goals?

Accepted Answer

A)  planning
B)  leading
C)  controlling
D)  monitoring
E)  strategizing

Question 7

What are the four building blocks of competitive advantage? Explain how these building blocks help organizations increase their competitive advantage.

Accepted Answer

The four building blocks of competitive ...

Question 8

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals.In this instance, which managerial task is she performing?

Accepted Answer

A)  planning
B)  organizing
C)  delegating
D)  controlling
E)  structuring

Question 9

The performance level of an organization is based on how well its managers plan and develop strategies.

Accepted Answer

A) True 
 B)False

Question 10

Supervisors are also referred to as _____ managers.

Accepted Answer

A)  first-line
B)  middle
C)  top
D)  interim
E)  executive

Question 11

Which of the following is true of first-line managers?

Accepted Answer

A)  They are responsible for finding the best way to organize human and other resources to achieve organizational goals.
B)  They work in all departments or functions of an organization.
C)  They make specific decisions about the production of goods and services.
D)  They evaluate whether the organization's goals are appropriate.
E)  They instruct top managers on the suitability of organizational goals.

Question 12

Controlling is the managerial task that involves

Accepted Answer

A)  deciding what organizational goals to pursue.
B)  obtaining customers by producing goods and services more cheaply than any competitor.
C)  taking any corrective actions needed to maintain or improve performance.
D)  using personality to establish equilibrium in the workplace.
E)  motivating people to perform at a high level.

Question 13

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Accepted Answer

A)  disseminator.
B)  figurehead.
C)  monitor.
D)  spokesperson.
E)  negotiator.

Question 14

Effective managers are those who choose the right organizational goals to pursue and have the skills to utilize resources efficiently.What decision did McDonald's management make in 2015 that increased overall sales, and why was that decision successful?

Accepted Answer

McDonald's management decided to provide...

Question 15

Companies are using self-managed teams to

Accepted Answer

A)  manage a diverse workforce.
B)  decrease the number of managers.
C)  better utilize the workforce.
D)  reduce costs for managers.
E)  eliminate first-line managers.

Question 16

Why is it important that managers have technical skills, and how would you determine if a manager had enough technical skills?

Accepted Answer

Technical skills are the job-specific sk...

Question 17

The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill.

Accepted Answer

A)  conceptual
B)  human
C)  technical
D)  structural
E)  diagnostic

Question 18

Core competency is

Accepted Answer

A)  the specific set of departmental skills, knowledge, and experience that allows one organization to outperform another.
B)  the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.
C)  a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals.
D)  a measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.
E)  the ability to analyze and diagnose a situation and to distinguish between cause and effect.

Question 19

What is core competency? Explain how core competency is related to competitive advantage, and give an example of how core competency gives an organization a competitive advantage.

Accepted Answer

The term core competency refers to the s...

Question 20

MaryAnn supervises 15 people in her department.She recently met with her superiors to discuss her performance as a supervisor.Getting this feedback will help her develop her _______ skills.

Accepted Answer

A)  job-specific
B)  conceptual
C)  human
D)  technical
E)  departmental

Exam 1: Managers and Managing

Why is it important that managers have technical skills, and how would you determine if a manager had enough technical skills?

Correct Answer
verified
Technical skills are the job-specific sk...
View Answer

The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill.

Correct Answer
verified

Which of the following tasks does a manager perform when he/she energizes employees and enables them to understand the part each of them plays in achieving organizational goals?

Correct Answer
verified

Effective managers are those who choose the right organizational goals to pursue and have the skills to utilize resources efficiently.What decision did McDonald's management make in 2015 that increased overall sales, and why was that decision successful?

Correct Answer
verified
McDonald's management decided to provide...
View Answer

Controlling is the managerial task that involves

Correct Answer
verified

What are the four building blocks of competitive advantage? Explain how these building blocks help organizations increase their competitive advantage.

Correct Answer
verified
The four building blocks of competitive ...
View Answer

Companies are using self-managed teams to

Correct Answer
verified

_____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

Correct Answer
verified

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals.In this instance, which managerial task is she performing?

Correct Answer
verified

What is core competency? Explain how core competency is related to competitive advantage, and give an example of how core competency gives an organization a competitive advantage.

Correct Answer
verified
The term core competency refers to the s...
View Answer

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Correct Answer
verified

The performance level of an organization is based on how well its managers plan and develop strategies.

Correct Answer
verified

Supervisors are also referred to as _____ managers.

Correct Answer
verified

A _______ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Correct Answer
verified

Which of the following is true of first-line managers?

Correct Answer
verified

Core competency is

Correct Answer
verified

Correct Answer
verified

The PRP Company manufactures plastic components.The company has a low level of efficiency and low level of effectiveness, which means it is most likely to produce a

Correct Answer
verified

MaryAnn supervises 15 people in her department.She recently met with her superiors to discuss her performance as a supervisor.Getting this feedback will help her develop her _______ skills.

Correct Answer
verified

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

Correct Answer
verified

Exam 1: Managers and Managing

Why is it important that managers have technical skills, and how would you determine if a manager had enough technical skills?

Correct AnswerverifiedTechnical skills are the job-specific sk...View AnswerShow Answer

The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill.

Correct AnswerverifiedShow Answer

Which of the following tasks does a manager perform when he/she energizes employees and enables them to understand the part each of them plays in achieving organizational goals?

Correct AnswerverifiedShow Answer

Effective managers are those who choose the right organizational goals to pursue and have the skills to utilize resources efficiently.What decision did McDonald's management make in 2015 that increased overall sales, and why was that decision successful?

Correct AnswerverifiedMcDonald's management decided to provide...View AnswerShow Answer

Controlling is the managerial task that involves

Correct AnswerverifiedShow Answer

What are the four building blocks of competitive advantage? Explain how these building blocks help organizations increase their competitive advantage.

Correct AnswerverifiedThe four building blocks of competitive ...View AnswerShow Answer

Companies are using self-managed teams to

Correct AnswerverifiedShow Answer

_____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

Correct AnswerverifiedShow Answer

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals.In this instance, which managerial task is she performing?

Correct AnswerverifiedShow Answer

What is core competency? Explain how core competency is related to competitive advantage, and give an example of how core competency gives an organization a competitive advantage.

Correct AnswerverifiedThe term core competency refers to the s...View AnswerShow Answer

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a

Correct AnswerverifiedShow Answer

The performance level of an organization is based on how well its managers plan and develop strategies.

Correct AnswerverifiedShow Answer

Supervisors are also referred to as _____ managers.

Correct AnswerverifiedShow Answer

A _______ is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities.

Correct AnswerverifiedShow Answer

Which of the following is true of first-line managers?

Correct AnswerverifiedShow Answer

Core competency is

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The PRP Company manufactures plastic components.The company has a low level of efficiency and low level of effectiveness, which means it is most likely to produce a

Correct AnswerverifiedShow Answer

MaryAnn supervises 15 people in her department.She recently met with her superiors to discuss her performance as a supervisor.Getting this feedback will help her develop her _______ skills.

Correct AnswerverifiedShow Answer

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n)

Correct AnswerverifiedShow Answer

Correct Answer
verified
Technical skills are the job-specific sk...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
McDonald's management decided to provide...
View Answer

Correct Answer
verified

Correct Answer
verified
The four building blocks of competitive ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The term core competency refers to the s...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified