A) problem recognition
B) information search
C) purchase decision
D) alternative evaluation
E) post-purchase behavior
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Essay
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Multiple Choice
A) purchasing from as many vendors as possible to avoid component shortfalls.
B) purchasing from start-up firms to grow the economy.
C) diversifying their product lines and brand extensions to reduce the risk of failure for any one item.
D) pricing freezes to maintain consistent quantities demanded from consumers.
E) proactively purchasing from minority-owned suppliers and vendors.
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Multiple Choice
A) an ad hoc committee.
B) a buying committee.
C) a merchandise procurement center.
D) a purchasing department.
E) a purchasing control system.
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A) consumer demand.
B) longevity.
C) promotional incentives.
D) technical capability.
E) senior management directives.
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Multiple Choice
A) an industrial service provider.
B) a health care manufacturer.
C) an industrial firm.
D) a reseller.
E) a government agency.
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Multiple Choice
A) Wholesalers and retailers resell the goods they buy without reprocessing them.
B) Wholesalers and retailers alter the goods they sell to meet the specific needs of their customers prior to resale.
C) Manufacturers purchase processed goods and resell them to suppliers who in turn resell them to ultimate consumers.
D) Ultimate consumers can be considered organizational buyers when they purchase in large quantities.
E) Government agency purchases are more similar to ultimate consumer purchases than they are to wholesalers and retailers.
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Multiple Choice
A) specifiers.
B) deciders.
C) buyers.
D) influencers.
E) users.
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A) reciprocity
B) tying agreements
C) just-in-time procurement
D) quid pro quo
E) supply partnerships
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Multiple Choice
A) traditional auction
B) vertical auction
C) reverse auction
D) horizontal auction
E) reciprocal auction
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Multiple Choice
A) gatekeeper and buyer
B) decider and user
C) buyer and decider
D) influencer and buyer
E) influencer, gatekeeper, and decider
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Multiple Choice
A) reverse auction
B) horizontal auction
C) vertical auction
D) diagonal auction
E) traditional auction
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A) integrated marketing.
B) institutional marketing.
C) business-to-business marketing.
D) reseller marketing.
E) organizational marketing.
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Multiple Choice
A) multinational buyers.
B) resellers.
C) organizational buyers.
D) ultimate consumers.
E) institutional buyers.
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Essay
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Multiple Choice
A) Purchases are often made after lengthy or complex negotiations.
B) Purchases are usually of small dollar values.
C) Short-term contracts are often prevalent.
D) Reciprocal arrangements are illegal.
E) Delivery schedules are less important than production capacity.
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A) derived.
B) unitized.
C) industrial.
D) applied.
E) reseller.
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A) increases.
B) stays the same.
C) has no relation to the number of sellers.
D) decreases.
E) fluctuates depending on economic conditions.
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Multiple Choice
A) gatekeepers
B) deciders
C) buyers
D) influencers
E) users
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