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At which stage of the organizational buying decision process would purchasing and engineering personnel visit potential suppliers to assess their production capacity?


A) problem recognition
B) information search
C) purchase decision
D) alternative evaluation
E) post-purchase behavior

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What are the five stages of the organizational buying process? Describe at least three differences from the consumer buying process.

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The five stages of the organizational bu...

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Many companies have broadened their buying objectives to include an emphasis on


A) purchasing from as many vendors as possible to avoid component shortfalls.
B) purchasing from start-up firms to grow the economy.
C) diversifying their product lines and brand extensions to reduce the risk of failure for any one item.
D) pricing freezes to maintain consistent quantities demanded from consumers.
E) proactively purchasing from minority-owned suppliers and vendors.

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Large multistore chain retailers such as 7-Eleven convenience stores, Safeway, and Target use a highly formalized buying center that is referred to as


A) an ad hoc committee.
B) a buying committee.
C) a merchandise procurement center.
D) a purchasing department.
E) a purchasing control system.

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There are seven commonly used organizational buying criteria. One of them is


A) consumer demand.
B) longevity.
C) promotional incentives.
D) technical capability.
E) senior management directives.

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Liberty Medical Supply is a home delivery service that sells diabetes testing supplies, prescription drugs, and other supplies directly to consumers to assist them in the management of their health-related conditions. Since Liberty Medical does not make any changes to the supplies that it obtains from manufacturers, it would most likely be classified as


A) an industrial service provider.
B) a health care manufacturer.
C) an industrial firm.
D) a reseller.
E) a government agency.

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Which of these statements regarding organizational buyers is most accurate?


A) Wholesalers and retailers resell the goods they buy without reprocessing them.
B) Wholesalers and retailers alter the goods they sell to meet the specific needs of their customers prior to resale.
C) Manufacturers purchase processed goods and resell them to suppliers who in turn resell them to ultimate consumers.
D) Ultimate consumers can be considered organizational buyers when they purchase in large quantities.
E) Government agency purchases are more similar to ultimate consumer purchases than they are to wholesalers and retailers.

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All of the following are roles in a buying center except


A) specifiers.
B) deciders.
C) buyers.
D) influencers.
E) users.

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Although the U.S. Justice Department frowns on __________ because it restricts the normal operation of a free market, it is still legal for two companies to buy one another's products.


A) reciprocity
B) tying agreements
C) just-in-time procurement
D) quid pro quo
E) supply partnerships

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In which type of auction is there a downward pressure on bid prices for the buyer's business as more would-be suppliers become involved?


A) traditional auction
B) vertical auction
C) reverse auction
D) horizontal auction
E) reciprocal auction

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Mark manages a small family-owned amusement park. He believes the park can increase its profits if its owners will buy three food concession trailers. Mark has contacted three dealers of such trailers, which come fully customized to user specifications. After receiving three bids, Mark concluded that Century Industries has the best offer. He will present only the Century Industries information to the family tomorrow. What buying center roles does Mark perform?


A) gatekeeper and buyer
B) decider and user
C) buyer and decider
D) influencer and buyer
E) influencer, gatekeeper, and decider

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Explain the differences between independent e-marketplaces and private exchanges.

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Both are forms of e-marketplaces. Indepe...

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In which type of auction is there an upward pressure on bid prices as more would-be buyers become involved?


A) reverse auction
B) horizontal auction
C) vertical auction
D) diagonal auction
E) traditional auction

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The marketing of goods and services to companies, governments, or not-for-profit organizations for use in the creation of goods and services that they can produce and market to others is referred to as


A) integrated marketing.
B) institutional marketing.
C) business-to-business marketing.
D) reseller marketing.
E) organizational marketing.

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Manufacturers, wholesalers, retailers, service companies, not-for-profit organizations, and government agencies that buy goods and services for their own use or for resale are referred to as


A) multinational buyers.
B) resellers.
C) organizational buyers.
D) ultimate consumers.
E) institutional buyers.

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Identify and describe the five roles an individual can play in a buying center.

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There are five roles an individual can p...

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Which of the following characterizes organizational buyer-seller relationships?


A) Purchases are often made after lengthy or complex negotiations.
B) Purchases are usually of small dollar values.
C) Short-term contracts are often prevalent.
D) Reciprocal arrangements are illegal.
E) Delivery schedules are less important than production capacity.

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Concert Staging Co. provides the stage, roof system, lighting, and sound for outdoor concerts and theatrical events. The number of concert and theater events sponsored by various organizations determines how many times the company is hired to provide its services, which often depends on consumer willingness to buy event tickets. Demand for the services provided by Concert Staging Co. is considered


A) derived.
B) unitized.
C) industrial.
D) applied.
E) reseller.

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In a reverse auction, as the number of sellers increases, the price


A) increases.
B) stays the same.
C) has no relation to the number of sellers.
D) decreases.
E) fluctuates depending on economic conditions.

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In a buying center, __________ have the formal or informal power to select or approve the supplier that receives the contract.


A) gatekeepers
B) deciders
C) buyers
D) influencers
E) users

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