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Connectivity refers to a customer's ability to regulate the information that is viewed.

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Control refers to customers' ability to regulate the information they view and the rate and sequence of their exposure to that information.

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​Which of the following statements is true about e-marketing and the marketing mix?


A) For most companies, digital marketing is not necessary to grab and maintain market share.
B) Consumers' increased access to product information causes them to buy more than they otherwise would.
C) In some cases, companies will only offer certain products via digital media, including the Internet.
D) Digital media cannot help businesses streamline their organizations.
E) Basic Internet literacy is declining all over the world.

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Johnson & Johnson learns about consumer needs by understanding the environment in which a product is used and the different applications of the product. The company uses ____ as a research tool to gain this information.


A) futurism
B) social networking
C) give-aways
D) promotional events
E) sponsorship

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Joiners are those consumers who read what other consumers write, but do not produce any content themselves.

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