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Exam 7: Processes, Organizations, and Information Systems

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Question 51

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Which of the following is a characteristic of an inter-enterprise information system?

A) Its problem solutions affect multiple organizations.
B) It is flexible and easily adaptable to organizational changes.
C) It increases data duplication among departments.
D) It does not require users to have any formal training.

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Question 52

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Order tracking and account tracking are business processes concerning the operations department.

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Question 53

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Which of the following is an example of a dynamic process?

Both structured processes and dynamic processes are formally defined processes.

The finance department of Global Couriers decides that half of the previous year's profits should be reinvested into the business. The marketing department, however, plans to extend the company's services to five more cities, which would require additional investment. The department heads hold a meeting at the end of the quarter to discuss the company's strategies; the meeting is, however, adjourned when they realize that their opinions clash. Information silo, in this case, has led to ________.

When implementing new enterprise systems, usually the only solution for resolving process issues and providing enterprise process management is to ________.

The procedures for using workgroup information systems need to be understood only by the IT department of an organization.

In the context of new enterprise systems, how should organizations manage employee resistance to change?

Tony requests a credit approval of $25,000. Instead, he gets $15,000 approved as customer credit. Which of the following problems caused by information silos is most likely the reason behind it?

The inherent processes defined in an ERP solution are referred to by some ERP vendors as ________.

________ are flexible, informal, and adaptive processes that normally involve strategic and less structured managerial decisions and activities.

________ is an example of an inter-enterprise information system.

The inherent processes that are defined in an ERP solution are referred to by some ERP vendors as process blueprints.

Enterprise application integration is a ________.

Discuss any four challenges of implementing new enterprise systems.

Describe the two categories of Enterprise Resource Planning (ERP)training.

Striking Apparels has launched its new stock of summer wear. It plans to target shoppers between the ages of twenty and thirty to sell its products. Daniel is responsible for sending out promotional emails and messages to these target customers. Daniel belongs to the ________ department of Striking Apparels.

SAP and Oracle are the highest ranked ERP vendors in the market.

Define enterprise information systems, and describe their characteristics.

Choosing an ERP solution that has applications that function close to the organization's requirements is critical to its successful implementation.