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A computer manufacturer that arranges its computer assembly into self-contained teams of employees working in a U-shaped formation so that they can share the workload and handle all aspects of building the computers is using a process layout.

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Bob Montgomery, CEO of PowerSki, used a computer-aided design (CAD) software package to operate the industrial robots used in the production of the jetboards.

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PowerSki uses _____ to transmit design changes to suppliers of the 340 components that make up the Jetboard.


A) association software
B) collaboration software
C) design software
D) alliance software

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All decisions made in the planning stage, which have long-range implications and are crucial to a firm's success, involve _____.


A) soul searching
B) layoffs
C) trade-offs
D) computerized input

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For complex schedules, operations managers may use PERT charts to diagram the activities required to produce a good.

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Standardized products that have come off assembly lines are produced by a process known as _____.


A) mass production
B) customization
C) make-to-order production
D) cloning

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What three questions should be addressed during the first step in production planning?

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1) How much input do I receive from a pa...

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As an operations manager at Century Unlimited Industries, Sylvia Moses uses basic MRP to focus on material planning and the more sophisticated system called _____ to help monitor resources in all areas of the company.


A) manufacturing resource planning II
B) manufacturing requirement planning II
C) material resource planning II
D) advanced maximum resource planning

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Let's say that you bought a TV on eBay and paid for it electronically. To process your transaction and transmit all of your purchasing documents, the manufacturer might use an _____ system.


A) Internet interchange
B) electronic data interchange
C) electronicbuying
D) epurchase interchange

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Which of the following is least likely to be outsourced by a bank


A) Financial advice and brokerage services
B) Payroll services
C) Credit-card processing
D) ATM software systems

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Intangibility refers to which of the following


A) The attributes of a service that can be held or touched.
B) The fact that services can't be held or touched.
C) The physical features of a service layout.
D) The characteristics that add value to a service.

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A flexible manufacturing system (FMS) integrates the capabilities of a CAD/CAM system with other computer-based functions.

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A fast food hamburger restaurant that uses a _____ production method will generally have a low level of hamburgers sitting around.


A) make-to-Order
B) make-to-Stock
C) just-in-time production
D) both a and b

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Which of the following materials management activities is concerned with making sure the company has enough materials on hand to meet its production schedule


A) Purchasing
B) Procurement
C) Inventory control
D) Warehousing

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How do CIM (computer-integrated manufacturing) systems expand the capabilities of CAD/CAM?

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A computer-integrated manufacturing syst...

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A computer-aided design (CAD) system allowed PowerSki's CEO, Bob Montgomery, to do all of the following except:


A) design the engine and the board itself.
B) test the product digitally and make more than 400 design changes on the computer.
C) control production processes and equipment.
D) work out design problems before moving to the production stage.

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What do we mean when we refer to "product capacity"

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Capacity is the maximum number...

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In the past, many companies guarded against the possibility of running out of materials and consequently stopping production by using a just-in-time inventory system.

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Mass production is the practice of producing high volumes of identical goods at low cost and held in inventory in anticipation of future demand.

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Before making decisions about the operations process, operations managers must consider the goals set by marketing manager.

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