Question 1

The first paragraph of an effective letter should tell your reader what you want
to happen next, when you want this to happen, and why it is important.

Accepted Answer

A) True 
 B)False

Question 2

Instant messaging provides increased communication speed over e-mail.

Accepted Answer

A) True 
 B)False

Question 3

Identify and discuss two types of communication that begin with buffer statements and create the first paragraph of two such letters.

Accepted Answer

Two types of communication that begin wi...

Question 4

Usually include a salutation.

Accepted Answer

A)   Letters
B)   Memos

Question 5

E-mail systems are sometimes not secure.

Accepted Answer

A) True 
 B)False  True

Question 6

Using all capital letters in correspondence is acceptable in

Accepted Answer

A)   memos.
B)   e-mail.
C)   letters.
D)   None of these answers is correct.

Question 7

High-tech subject matter with acronyms and abbreviations often allowed.

Accepted Answer

A)   Letters
B)   Memos

Question 8

In what ways could Instant Messaging cause problems in technical communication?

Accepted Answer

A)   Instant messaging is vulnerable to hackers.
B)   Personal messages could distract employees.
C)   Instant messages can lead to loss of productivity.
D)   All of these answers are correct.
E)   A and B

Question 9

Format includes letterhead and address.

Accepted Answer

A)   Letters
B)   Memos

Question 10

Why should the writer of an e-mail use highlighting techniques sparingly?

Accepted Answer

A)   All e-mail platforms are not compatible.
B)   Highlighting could lead to garbled text.
C)   All e-mail software is not compatible.
D)   It could distort the meaning of the message. D

Question 11

Discuss why e-mail is such a valuable communication tool? Provide examples.

Accepted Answer

The answer of Discuss why e-mail is such a valuable...

Question 12

Always include a subject line.

Accepted Answer

A)   Letters
B)   Memos

Question 13

Your audience for a memo will probably be more "high-tech" than your
audience for a letter.

Accepted Answer

A) True 
 B)False

Question 14

One reason for using text messaging is

Accepted Answer

A)   cost.
B)   the best form of documentation.
C)   it allows highlighting.
D)   it speaks to high-tech audiences.

Question 15

Companies today may want to control the use of Instant Messaging by their employees. What are three of the techniques they could use to accomplish this?

Accepted Answer

1. Implementing a company-wide Instant Messaging policy: Companies can create and enforce a policy that outlines the acceptable use of Instant Messaging in the workplace. This policy can include guidelines on when and how employees are allowed to use Instant Messaging, as well as consequences for violating the policy.

2. Using monitoring software: Companies can use monitoring software to track and record employees' Instant Messaging activity. This can help them identify any misuse or unauthorized use of Instant Messaging and take appropriate action.

3. Blocking or restricting access to certain Instant Messaging platforms: Companies can use firewalls or other network security measures to block or restrict access to specific Instant Messaging platforms. This can help prevent employees from using unauthorized or unapproved Instant Messaging services while at work.

Question 16

Informal tone

Accepted Answer

A)   Letters
B)   Memos

Question 17

To write an effective e-mail, you should allow your reader to scroll through
an unlimited number of screens.

Accepted Answer

A) True 
 B)False

Question 18

"Enclosure" notation at the bottom of the page.

Accepted Answer

A)   Letters
B)   Memos

Question 19

Always includes an address.

Accepted Answer

A)   Letters
B)   Memos

Question 20

An e-mail writer can send the reader any attachment, regardless of size or software.

Accepted Answer

A) True 
 B)False

Exam 7: Routine Correspondence

The first paragraph of an effective letter should tell your reader what you want to happen next, when you want this to happen, and why it is important.

Correct Answer
verified

Instant messaging provides increased communication speed over e-mail.

Correct Answer
verified

Identify and discuss two types of communication that begin with buffer statements and create the first paragraph of two such letters.

Correct Answer
Answered by ExamLex AI
Two types of communication that begin wi...
View Answer

Usually include a salutation.

Correct Answer
verified

E-mail systems are sometimes not secure.

Correct Answer
verified
True

Using all capital letters in correspondence is acceptable in

Correct Answer
verified

High-tech subject matter with acronyms and abbreviations often allowed.

Correct Answer
verified

In what ways could Instant Messaging cause problems in technical communication?

Correct Answer
verified

Format includes letterhead and address.

Correct Answer
verified

Why should the writer of an e-mail use highlighting techniques sparingly?

Correct Answer
verified
D

Discuss why e-mail is such a valuable communication tool? Provide examples.

Correct Answer
verified

Always include a subject line.

Correct Answer
verified

Your audience for a memo will probably be more "high-tech" than your audience for a letter.

Correct Answer
verified

One reason for using text messaging is

Correct Answer
verified

Companies today may want to control the use of Instant Messaging by their employees. What are three of the techniques they could use to accomplish this?

Informal tone

Correct Answer
verified

To write an effective e-mail, you should allow your reader to scroll through an unlimited number of screens.

Correct Answer
verified

"Enclosure" notation at the bottom of the page.

Correct Answer
verified

Always includes an address.

Correct Answer
verified

An e-mail writer can send the reader any attachment, regardless of size or software.

Correct Answer
verified

Exam 7: Routine Correspondence

The first paragraph of an effective letter should tell your reader what you want to happen next, when you want this to happen, and why it is important.

Correct AnswerverifiedShow Answer

Instant messaging provides increased communication speed over e-mail.

Correct AnswerverifiedShow Answer

Identify and discuss two types of communication that begin with buffer statements and create the first paragraph of two such letters.

Correct AnswerAnswered by ExamLex AITwo types of communication that begin wi...View AnswerShow Answer

Usually include a salutation.

Correct AnswerverifiedShow Answer

E-mail systems are sometimes not secure.

Correct AnswerverifiedTrue

Using all capital letters in correspondence is acceptable in

Correct AnswerverifiedShow Answer

High-tech subject matter with acronyms and abbreviations often allowed.

Correct AnswerverifiedShow Answer

In what ways could Instant Messaging cause problems in technical communication?

Correct AnswerverifiedShow Answer

Format includes letterhead and address.

Correct AnswerverifiedShow Answer

Why should the writer of an e-mail use highlighting techniques sparingly?

Correct AnswerverifiedD

Discuss why e-mail is such a valuable communication tool? Provide examples.

Correct AnswerverifiedShow Answer

Always include a subject line.

Correct AnswerverifiedShow Answer

Your audience for a memo will probably be more "high-tech" than your audience for a letter.

Correct AnswerverifiedShow Answer

One reason for using text messaging is

Correct AnswerverifiedShow Answer

Companies today may want to control the use of Instant Messaging by their employees. What are three of the techniques they could use to accomplish this?

Informal tone

Correct AnswerverifiedShow Answer

To write an effective e-mail, you should allow your reader to scroll through an unlimited number of screens.

Correct AnswerverifiedShow Answer

"Enclosure" notation at the bottom of the page.

Correct AnswerverifiedShow Answer

Always includes an address.

Correct AnswerverifiedShow Answer

An e-mail writer can send the reader any attachment, regardless of size or software.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Two types of communication that begin wi...
View Answer

Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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D

Correct Answer
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Correct Answer
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Correct Answer
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