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Which of the following statements is most correct?


A) Affirmative action programs require quotas to govern employment decisions.
B) Affirmative action programs have eliminated discrimination in employment.
C) Affirmative action programs are required in all organizations by law.
D) Affirmative action programs involve efforts to recruit,hire,train,and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race,gender,or other characteristics.
E) Affirmative action programs involve efforts to avoid recruiting,hiring,training,and promoting qualified individuals from groups that have traditionally been discriminated against on the basis of race,gender,or other characteristics.

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Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred?


A) Is your boss treating you well and compensating you adequately?
B) Is your boss asking obviously impossible things from you without training and stating that,once completed,the work is never good enough?
C) Are surprise meetings called without your knowledge?
D) Have others at work told you to stop working,talking,or socializing with them?
E) Are you never left alone to do your job without interference?

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Concerns involving copyright infringement on books,movies and music,and other illegally produced goods relate to which type of ethical issue?


A) Conflict of interest
B) Honesty
C) Communications
D) Discrimination
E) Intellectual property rights

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Discuss the factors that go into creating a hostile work environment.Why is this a bad thing? Give an example of a hostile work environment.

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Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations?


A) Discrimination
B) Bullying
C) Lying
D) Misuse of company resources
E) Sexual harassment

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Abusive or intimidating behavior is the most common ethical problem for employees.Which of the following is not related to this concept?


A) Physical threats
B) False accusations
C) Being annoying
D) Profanity
E) Performance probation

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Which of the following is not a side-effect of being the victim of workplace bullying?


A) Increased productivity
B) Sleep disturbance
C) Depression
D) Increased sick days
E) Stomach problems

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Conflicts of interest exist when employees must choose whether to


A) advance their own personal interests,those of the organization,or those of some other group.
B) advance the interests of the organization or those of society.
C) accept bribes or not.
D) carry out an assignment they perceive to be unethical.
E) report an unethical coworker.

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What type of fraudulent activity could involve a consumer staging an accident to seek damages?


A) Whacking
B) Duplicity
C) Guile
D) Defamation
E) Collusion

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Mr.Smith told his client,Mr.Jabar,who was not an IT expert,that the new software systems were much better than his existing ones.To convince Mr.Jabar,Mr.Smith used a great deal of technical jargon that his client did not really understand.Mr.Smith did this intentionally to confuse Mr.Jabar.This is an example of


A) false advertising.
B) commission lying.
C) omission lying.
D) noise.
E) surrogate lying.

Correct Answer

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is the offering of something of value in order to gain an illicit advantage.


A) Shoulder surfing
B) Hacking
C) Gift exchange
D) Conflicts of interest
E) Bribery

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E

An ethical issue is a problem,situation,or opportunity


A) that has no correct answer.
B) that harms the environment.
C) requiring society as a whole to choose among several actions that must be evaluated as right or wrong.
D) requiring an individual,group,or organization to choose among several actions that must be evaluated as right or wrong,ethical or unethical.
E) requiring an individual,group,or organization to choose between harming consumers or the environment and earning more profits.

Correct Answer

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A person uncomfortable with his employer's unspoken policy of hiring only white men is experiencing


A) a conflict of interest.
B) an ethical issue.
C) a feeling of guilt.
D) cognitive dissonance.
E) a moral attribute.

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The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people


A) who are under the age of 18.
B) who are between 16 and 20.
C) who are between 39-69.
D) who are past retirement age.
E) who are younger than 18 and older than 49.

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C

An activity is probably ethical if it


A) is approved of by most individuals in the organization and is customary in the industry.
B) is approved of by no one in the organization,but has been carried out in the industry before.
C) is customary in the industry.
D) is not illegal.
E) does not make consumers feel cheated,deceived,or manipulated.

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A

is defined as any purposeful communication that deceives,manipulates,or conceals facts in order to create a false impression.


A) Stealing
B) Lying
C) Fraud
D) Misappropriation
E) Accounting fraud

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involves tricking individuals into revealing their passwords or other valuable corporate information.


A) Shoulder surfing
B) Remote hacking
C) Social engineering
D) Physical hacking
E) Dumpster diving

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is an important element of virtue and means being whole,sound,and in unimpaired condition.


A) Optimization
B) Ethical issue
C) Honesty
D) Trust
E) Integrity

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What are the different definitions of bribery?

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In marketing communications,lying causes predicaments for companies because it destroys


A) trust.
B) honor.
C) confidence.
D) integrity.
E) products.

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