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If we were interested in studying an organization from a financial perspective, which of the following would we analyze?


A) Supply and demand
B) Company stock
C) Cash flow
D) External market influences

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The objective of ________ learning is to recall and demonstrate basic knowledge, concepts, terms, and theories associated with organizations.


A) Practice-based
B) Interpretive-based
C) Experience-based
D) Performance-based

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The Academy of Management established a division of organizational behavior in 1971. The division provided a forum for research and discussion about important outcomes in organizational behavior among researchers from many diverse fields, not just management. What type of contemporary organization best describes the Academy of Management?


A) Community of practice
B) Network
C) Professional
D) Since the division was established in 1971, it is not classified as a contemporary organization

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Organizational behavior can be described as a(n) ________ discipline because the field of study is directed toward how to change and improve organizations and the people in them rather than solely focusing on theoretical issues.


A) Positive
B) Interdisciplinary
C) Applied
D) Qualitative

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C

Which of the following organizational processes would describe the pattern of interactions among individuals that includes groups and teams, negotiation, and communication and diversity?


A) Individual processes
B) Interpersonal processes
C) Organizational processes
D) Group or team processes

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B

Which of the following is not one of the three levels of organizational behavior?


A) Individual
B) Interpersonal
C) Organizational
D) Group or team

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The focus of organizational behavior is on ________.


A) Productivity
B) People in organizations
C) Leading and leadership processes
D) Efficiency

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The ________ approach to learning prepares you to understand how to handle situations you encounter in the workplace.


A) Performance-based
B) Practice-based
C) Interpretive-based
D) Experience-based

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Which of the following approaches would be used by a manager who takes time to determine what each specific problem involves before creating a plan to address the issue?


A) The situational approach
B) The technical approach
C) The universal approach
D) The industrial approach

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How can you personally benefit from the study of organizational behavior? Describe five ways that studying organizational behavior benefits you.

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Students should give five ways they can ...

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As a result of the ________ approach to learning, you will be able to understand the relationships and interactions among different concepts and articulate how concepts function in the organizational setting.


A) Experience-based
B) Performance-based
C) Interpretive-based
D) Practice-based

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We are interested in improving the functioning of organizations because of the positive impact on employees' ________.


A) Physical and mental well-being
B) Productivity
C) Creativity
D) All of the above

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A community of practice type of contemporary organization displays which of the following characteristics?


A) Shared effort to accomplish a goal
B) Focus on doing social good
C) Interaction about the same topic
D) Shared leadership

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A retail store manager wants to survey each employee to find what they value most so that she can provide incentives each employee desires. The survey uses open ended questions to assess what employees would find motivating and what would help to increase their satisfaction at work. What type of research is this store manager conducting?


A) Interdisciplinary
B) Quantitative
C) Audit
D) Qualitative

Correct Answer

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Contemporary organizations must change and adapt continually to function effectively in an environment filled with dynamic change. As a result, all of the following aspects are continually shifting except ________.


A) How to analyze and apply market trends to develop products or services
B) How work is accomplished
C) How people view the nature of work
D) How to improve work

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Contemporary organizations can be found in any industry and are constantly adapting to new challenges but they all share some similarities. All of the following are common characteristics of contemporary organizations except ________.


A) Measuring and using data to guide decision making
B) Needing individual and team performance
C) Diminished value on long-term relationships with employees
D) All of the above are characteristics of contemporary organizations

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One aspect that is present in all organizations is ________.


A) Working toward achieving a goal
B) People interacting with each other
C) An organizational structure
D) Shared responsibility

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Which of the following behaviors does organizational behavior seek to understand, solve, or prevent?


A) Absenteeism
B) Effectiveness
C) Job satisfaction
D) Organizational citizenship behaviors

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As a student, you may find the ________ approach to learning easier because you are asked to relate and apply the concepts to your personal and workplace experiences.


A) Practice-based
B) Experience-based
C) Interpretive-based
D) Performance-based

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A

Which of the following is not one of the four organizational processes?


A) Individual
B) Interpersonal
C) Organizational
D) Corporate

Correct Answer

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