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Holly and her team have conducted a survey on a sample of 500 respondents to assess the changing trends among consumers buying baby food.They have coded and collated all the information and fed them into a computer-based statistical analysis program.The results of the analysis are being examined by the team to uncover any significant patterns of consumer preferences.Which stage of the research process is Holly's team currently at in this scenario?


A) Performance of the research
B) Preparation of the research report
C) Plan of the research
D) Processing of research data

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Managers should make marketing decisions in the light of their own knowledge and experience instead of viewing research reports as the final answer to their problems because:


A) the number of factors included in a marketing research study are not exhaustive.
B) decisions based on marketing research reports are highly risky.
C) there is no possibility that marketing research will be affected by researcher bias.
D) marketing research is not a systematic process for obtaining information.

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If a market researcher is analyzing the current situation involving the problem to be researched,he or she is most likely working on the _____.


A) performance of the research
B) purpose of the research
C) preparation of the research report
D) processing of research data

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Which of the following types of research methods typically involves discussions among a small number of customers led by an interviewer and is designed to generate insights and ideas about products and brands?


A) Observational research
B) Long interviews
C) Projective techniques
D) Focus groups

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Marketing information systems are designed to handle data from both internal and external sources.Internal information is particularly important for:


A) recognizing market responses to changes in technology.
B) understanding the changes in the environment that could influence marketing strategies.
C) shedding light on the changes in global economies and societies.
D) investigating the efficiency and effectiveness of various marketing strategies.

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Quite often a situation or problem is recognized as needing research,yet the nature of the problem is not clear or well defined,nor is the appropriate type of research evident.In the context of the steps of the marketing research process,this problem immediately lends itself to _____.


A) identifying the purpose of the research
B) conducting the research
C) preparing the research report
D) processing the research data

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Budget constraints on marketing research are most likely to lead to:


A) a wrong interpretation of the research results.
B) pretest measurements of competitive brand sales.
C) an incorrectly formulated sample size and design.
D) incorrect reasons regarding why the research is needed.

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Which of the following statements best pertains to model base management software required by marketing information systems?


A) The software permits marketers to categorize and sort databases.
B) The software contains routines for manipulating data.
C) The software produces information to address decision-making needs.
D) The software helps in retrieving data from internal and external sources.

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B

Quantitative research involves:


A) systematic procedures designed to obtain and analyze numerical data.
B) interviews with several people at a time to generate insights about a product.
C) discussions among a small number of individuals led by an interviewer.
D) face-to-face interviews with respondents to develop a better understanding of what they think.

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India Apparel Inc.is a popular clothing manufacturer in India.It intends to introduce its clothing line in the United States.However,before it does so on a large scale,it releases a portion of its line in two select clothing retail stores in the United States.India Apparel Inc.aims to sell the products on this small-scale basis to estimate consumer acceptance and competitive retaliation before deciding whether its products will work in the American market.This approach to marketing a product is called _____.


A) internal marketing
B) test marketing
C) digital marketing
D) social marketing

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Warner Implants,a pioneer in the industry for medical implants,launched a revolutionary cardiac implant in the year 2000.As part of its promotional strategy,the marketing team at Warner Implants conducted individual discussions with a few customers.These discussions were aimed at understanding the meaning its implants brought to the lives of the customers.This scenario best illustrates the use of _____ as a mode of research.


A) observation
B) mathematical modeling
C) experiments
D) long interviews

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A drawback of using observation as a data collection method is that:


A) it is inaccurate in measuring overt behavior.
B) it cannot be used to study cross-cultural differences.
C) it is appropriate only for frequently occurring behaviors.
D) it cannot be used to collect sensitive data about respondents.

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C

Which of the following takes place during the processing of research data?


A) Preparing the research report
B) Choosing between primary data and secondary data
C) Recording the maximal amount of useful information
D) Interpreting and assessing the research results

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The stage of performance of the research involves:


A) coding,labeling,and structuring data.
B) defining the nature and purpose of collecting data.
C) analyzing and interpreting the collected data.
D) preparing for data collection and actually collecting them.

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D

Which of the following exemplifies an internal source of data that could be used by a marketing information system?


A) Expenditure data on advertising and personal selling
B) Industry data on expenditure for sales promotions
C) Economic environmental change statistics
D) Global information on competitors

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Which of the following is a disadvantage of the quantitative research method?


A) It is difficult to determine nonresponse bias.
B) Analysis of data is slower than in qualitative research.
C) It takes a longer time to complete than qualitative methods.
D) Individual participants do not represent general target market.

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Which of the following statements best describes primary data?


A) Data collected by an organization specifically for the research problem under investigation
B) Data that have previously been collected for other purposes but can be used for the problem at hand
C) Data provided by the government,such as U.S.census data
D) Data collected through government reports or syndicated data providers

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The marketing team at Shine Inc.is conducting research to determine why its perfume sales have dropped suddenly and drastically.The marketing manager,Adriano,is wondering if the drop in sales is a result of a recent and controversial newspaper article about the company's use of animal fat in its perfumes.He sends out a questionnaire by e-mail to Shine Inc.'s wide customer base to gather relevant information.Which of the following types of research methods is Adriano using in this scenario?


A) Observational research
B) Experimental research
C) Survey research
D) Mathematical modeling

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The first step in the research process is:


A) to collect data and label data sets.
B) to determine the appropriate marketing strategy based on findings.
C) to prepare a research report.
D) to determine why the research is needed and what it is to accomplish.

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Identify a true statement about qualitative research.


A) It includes all of the factors that could influence the success of a strategy.
B) It includes inventory data that can indicate how rapidly various products are selling and expenditure data on such things as advertising,personal selling,or packaging.
C) It involves systematic procedures designed to obtain and analyze numerical data.
D) It involves face-to-face interviews with respondents designed to develop a better understanding of what they think and feel concerning a research topic.

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