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Which of the following positions would be classified as a staff position?


A) An assembly line worker for a major auto manufacturer
B) The chief executive officer of a small corporation
C) A sales manager for a chain of clothing stores
D) An attorney in the legal department of a manufacturing corporation

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The informal organization is created by the decisions of top management.

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Rome Corporation is organized into departments such as finance,production,marketing,data processing,and accounting.Rome has chosen to departmentalize by function.

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One of the most difficult management challenges today is managing change.This is because:


A) change requires cooperation and an awareness of a need for change.
B) change requires a lot of bail-out money from the government.
C) change requires decentralization of decision-making.
D) change will invariably result in an inverted organization and management does not want to relinquish its position power in order to make that happen.

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Cross-functional self-managed teams work best when _______________.


A) leadership is shared
B) there are at least two line and staff mangers on the team
C) the teams consist of members of only two functional units
D) The academic levels of all members are comparable

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Which of the organization models follows all of Fayol's traditional management rules?


A) Line organizations
B) Line-and-staff organizations
C) Cross-functional teams
D) Matrix

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Division of labor is difficult to achieve in small businesses.

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Wizard Manufacturing makes small consumer electronics like mixers and toasters.The industry is relatively stable,having few new advances in product development.Wizard should use a line or line-and-staff organizational structure to ensure efficient operations.

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Which term describes a company being so open to other companies working with it that electronic information is shared as if the companies were one?


A) Web-based corporations
B) Webworking
C) Transparency
D) E-connected

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Outsourcing has become commonplace,particularly when organizations want to focus on core competencies.

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A firm's informal organization refers to the structure that identifies the authority,responsibility,and position of people within the organization.

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Departmentalization creates an environment in which people are trained in a variety of managerial responsibilities.

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Whirlpond,a manufacturer of home appliances,has historically produced the components for their products.However,Whirlpond now contracts with other firms to produce these components.This strategy of __________ is a current trend among U.S.manufacturers.


A) outsourcing
B) core positioning
C) foreign competency
D) competitive benchmarking

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The process of rating an organization's practices,processes,and products against the best of the world is known as:


A) webworking.
B) outsourcing.
C) benchmarking.
D) core competencies.

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It is strategically not sensible for a firm to consider asking suppliers and customers to join a cross-functional self-managed team that is testing iterations of future products.

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JayLo Corporation has experienced rapid growth during its five years of existence.While still relatively small,JayLo is now big enough that Jennifer,the firm's CEO,has decided to organize the firm into functional departments.Jennifer can likely expect which of the following to occur?


A) Quick company response to a change in the business environment
B) Excellent communications between different departments
C) Increase in scope of the performance of functions
D) Opportunities for employees to develop their skills in depth

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Which of the following statements best describes the evolution of organization design?


A) Companies have evolved to cross-functional teams because line models and line and staff models have become too costly to maintain.
B) Most companies are finding that the stages of product development are much slower than in the past because new products are much more complicated in nature than products of several years ago.Matrix models work much better in the current environment.
C) The development of new technology allows for companies to be much more self-contained and able to maintain their competitive advantage due to more privacy.
D) Companies are now part of a vast network of global businesses,and part of a larger system.

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The proven success of job specialization lies in the fact that:


A) it leads to groupthink.
B) it avoids the pitfalls of division of labor,where workers become removed from thinking conceptually about the business.
C) it is a detractor to others who are thinking about entering your industry because it successfully creates barriers to entry.
D) it adds efficiency to the business's operation by identifying tasks that some do better than others.

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A tall organization structure consists of multiple levels of management.

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Max Weber favored which of the following?


A) Inverted organizations.
B) Worker participation in decision making.
C) Staffing and promotions based on qualifications.
D) Flat organizations.

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