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For most printed business messages,use a type size of ________ for regular text and ________ for headings and subheadings.


A) 8 to 10 points; 12 to 14 points
B) 10 to 12 points; 12 to 18 points
C) 12 to 14 points; 14 to 20 points
D) 14 to 16 points; 20 to 24 points
E) 16 to 20 points; 20 to 28 points

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Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in order to produce the uniquely original final outcomes of their research."

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The engineers collab...

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Businesspeople who compose messages for mobile devices should


A) keep formats simple.
B) write complex paragraphs.
C) fill in all on-screen white space.
D) assume device compatibility.
E) use a non-standard typeface.

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"The above-mentioned book" is an example of


A) a redundancy.
B) a strung-out sentence.
C) an indefinite pronoun starter.
D) an awkward reference.
E) a camouflaged verb.

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What is wrong with the following sentence? "Having stalled for two days,the assignment was now late."


A) It lacks parallelism.
B) It contains a dangling modifier.
C) It contains an awkward pointer.
D) It contains hedging.
E) It contains a dependent clause.

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Skillful writers use informative headings and subheadings to


A) conceal the basic structure of the document.
B) guide readers to think a certain way about the topics covered.
C) add a decorative flair to mundane documents.
D) take up space so the document doesn't look too short.
E) simply identify topics covered in the document.

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To best convey complex ideas,use a


A) short sentence.
B) bullet list.
C) medium sentence.
D) descriptive heading.
E) long sentence.

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Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

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The consulting firm that provi...

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Any space in a message that doesn't contain text or artwork,both in print and online,is considered to be


A) ambiguous.
B) unnecessary.
C) neutral noise.
D) white space.
E) wasted.

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Explain the steps involved in editing documents for clarity.

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Editing for clarity involves breaking up...

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Readers can get a more out of a document just by reading its descriptive headings than by reading its informative headings.

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Before revising someone else's work,


A) identify the writing style you wish to use.
B) identify key points you wish to make.
C) identify the writer's intent of the message.
D) identify ways you can help the writer change the emphasis of the piece.
E) identify ways to help the writer incorporate your agenda into the piece.

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Briefly describe two strategies for clarifying sentence structure.

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Keep the subject and predicate...

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Business writers use bulleted and numbered lists to


A) simplify complex subjects.
B) minimize negative key points.
C) lighten the visual impact of the document.
D) add decorative elements to their messages.
E) extend the length of the work.

Correct Answer

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When selecting typefaces for most business documents,you should


A) generally avoid using more than two typefaces on a page.
B) make generous use of all caps,underlining,and boldface.
C) use the same typeface for the entire document.
D) use a large type size (at least 14 points) for your basic text if you need to fill up space.
E) use smaller typeface to same room when including headings.

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Revising your message is important because readers are likely to equate the quality of your writing with the quality of your thinking.

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For general business messages,gear your writing toward


A) technical experts.
B) readers at the fifth-grade to sixth-grade level.
C) readers at the eighth-grade to eleventh-grade level.
D) readers at the twelfth-grade to fourteenth-grade level.
E) college graduates.

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Which one of the following is usually included in a typical memo format?


A) the writer's signature
B) a salutation
C) a subject line
D) a complimentary close
E) an indication of those who are copied on the memo

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Rewrite the following sentence to avoid camouflaged verbs: "The customer will ultimately make a determination about whether a purchase will occur."

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The customer will ul...

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To make your messages mobile friendly,


A) use large paragraphs.
B) divide the message into easy to consume bites.
C) avoid white space.
D) include graphics.
E) write for a vertical perspective.

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