Question 1

Select three of the six typical problems listed in the section "What Goes Wrong in Business and Professional Communication" and describe them.

Accepted Answer

Sure, here are three of the typical prob...

Question 2

New and emerging technologies used in the workplace are helping to alleviate information overload.

Accepted Answer

A) True 
 B)False

Question 3

Communicators may possess skills and an understanding of what's appropriate in a given situation, but still lack competence.

Accepted Answer

A) True 
 B)False  True

Question 4

Quiet communicators are often perceived as less competent than their more verbal counterparts.

Accepted Answer

A) True 
 B)False

Question 5

Communication apprehension is defined as a "communication problem" in the workplace. How are those with high communication apprehension often perceived at work?

Accepted Answer

A)   As uncooperative and unfriendly
B)   Lonely
C)   Unable to contribute meaningfully
D)   All the above

Question 6

The second stage of a linear model of communication involves encoding the intended message.

Accepted Answer

A) True 
 B)False

Question 7

The linear model of communication is a more realistic description than the interactive model.

Accepted Answer

A) True 
 B)False

Question 8

Communication competence involves knowing what's appropriate and having the requisite communication skills to perform. What is the third factor important to defining communication competence?

Accepted Answer

A)   Interpretation
B)   Perception
C)   Acknowledging feedback
D)   Motivation

Question 9

Identifying and classifying a stimulus apprehended by the senses refers to transmission.

Accepted Answer

A) True 
 B)False

Question 10

List and describe the three dimensions of business communication competence.

Accepted Answer

The three dimensions of business communi...

Question 11

From a communication perspective, meaning is defined as:

Accepted Answer

A)   Reasoning from concrete to abstract
B)   Subjective responses to reality
C)   Identifying stimuli in our environment
D)   A transactional process

Question 12

Perception refers to:

Accepted Answer

A)   Identifying incoming stimuli as information that must be processed
B)   Seeing, hearing or feeling something with the senses
C)   Subjective responses to interactive phenomena
D)   Identifying and classifying stimuli apprehended by the senses

Question 13

Explain why is face-to-face communication still a "better" option than some other forms? Rely on reasons given in your textbook, as well as your own experiences.

Accepted Answer

Face-to-face communication is still cons...

Question 14

List three of the common goals of business and professional communication. Provide an example of how you have recently used communication to accomplish that goal in a business setting.

Accepted Answer

Three common goals of business and profe...

Question 15

Meanings of messages are subject to the interpretations of the people working with them.

Accepted Answer

A) True 
 B)False

Question 16

Any kind of exchange where mutual influence is involved is called:

Accepted Answer

A)   A transaction
B)   An interaction
C)   Encoding and decoding
D)   Mindless messaging

Question 17

Our constant connection by way of our smartphones, Internet, and social media networks can easily put us in a state of:

Accepted Answer

A)   Delirium
B)   Information distortion
C)   Information overload
D)   Affinity-seeking

Question 18

Print media are NOT forms addressed in this book.

Accepted Answer

A) True 
 B)False  False

Question 19

Employees complain of feeling overwhelmed by e-mail and text messages, with some employees checking their e-mail boxes up to 40 times per hour. Such constant connection with others results in:

Accepted Answer

A)   Information overload
B)   Stimulus apprehension
C)   Perceptual "blasts"
D)   Mindless messaging A

Question 20

Mindlessness refers to communicating without careful thought about our goals and audience.

Accepted Answer

A) True 
 B)False

Exam 1: Contemporary Business Professional Communication

Select three of the six typical problems listed in the section "What Goes Wrong in Business and Professional Communication" and describe them.

Correct AnswerAnswered by ExamLex AISure, here are three of the typical prob...View AnswerShow Answer

New and emerging technologies used in the workplace are helping to alleviate information overload.

Correct AnswerverifiedShow Answer

Communicators may possess skills and an understanding of what's appropriate in a given situation, but still lack competence.

Correct AnswerverifiedTrue

Quiet communicators are often perceived as less competent than their more verbal counterparts.

Correct AnswerverifiedShow Answer

Communication apprehension is defined as a "communication problem" in the workplace. How are those with high communication apprehension often perceived at work?

Correct AnswerverifiedShow Answer

The second stage of a linear model of communication involves encoding the intended message.

Correct AnswerverifiedShow Answer

The linear model of communication is a more realistic description than the interactive model.

Correct AnswerverifiedShow Answer

Communication competence involves knowing what's appropriate and having the requisite communication skills to perform. What is the third factor important to defining communication competence?

Correct AnswerverifiedShow Answer

Identifying and classifying a stimulus apprehended by the senses refers to transmission.

Correct AnswerverifiedShow Answer

List and describe the three dimensions of business communication competence.

Correct AnswerAnswered by ExamLex AIThe three dimensions of business communi...View AnswerShow Answer

From a communication perspective, meaning is defined as:

Correct AnswerverifiedShow Answer

Perception refers to:

Correct AnswerverifiedShow Answer

Explain why is face-to-face communication still a "better" option than some other forms? Rely on reasons given in your textbook, as well as your own experiences.

Correct AnswerAnswered by ExamLex AIFace-to-face communication is still cons...View AnswerShow Answer

List three of the common goals of business and professional communication. Provide an example of how you have recently used communication to accomplish that goal in a business setting.

Correct AnswerAnswered by ExamLex AIThree common goals of business and profe...View AnswerShow Answer

Meanings of messages are subject to the interpretations of the people working with them.

Correct AnswerverifiedShow Answer

Any kind of exchange where mutual influence is involved is called:

Correct AnswerverifiedShow Answer

Our constant connection by way of our smartphones, Internet, and social media networks can easily put us in a state of:

Correct AnswerverifiedShow Answer

Print media are NOT forms addressed in this book.

Correct AnswerverifiedFalse

Employees complain of feeling overwhelmed by e-mail and text messages, with some employees checking their e-mail boxes up to 40 times per hour. Such constant connection with others results in:

Correct AnswerverifiedA

Mindlessness refers to communicating without careful thought about our goals and audience.

Correct AnswerverifiedShow Answer

Correct Answer
Answered by ExamLex AI
Sure, here are three of the typical prob...
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Correct Answer
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True

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Correct Answer
Answered by ExamLex AI
The three dimensions of business communi...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
Answered by ExamLex AI
Face-to-face communication is still cons...
View Answer

Correct Answer
Answered by ExamLex AI
Three common goals of business and profe...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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False

Correct Answer
verified
A

Correct Answer
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